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Xpress Lane with James Buck, featuring Matt Fink | The Small Business Podcast

17th June 2021

Welcome to Xpress Lane, a podcast for small business owners and franchisors, to better navigate to trials and tribulations of growing a successful company.

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From moving media to moving freight: Hamish Strahorn, InXpress Northgate

11th June 2021

Hamish’s focus on the customer has seen him take out InXpress Rookie of the Year alongside highest Customer Retention in 2020. et’s find out more about Hamish’s approach.

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Automation vs Emotion: Are people still important in customer experience roles?

9th June 2021

Chances are, you’ve interacted with AI technology in the past week, even if you’re not aware of it. From grocery shopping to banking, getting a takeaway to checking the weekend weather, we live in an increasingly automated world where technology reigns supreme.

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Xpress Lane with James Buck, featuring Sam Carson | The Small Business Podcast

27th May 2021

Welcome to Xpress Lane, a podcast for small business owners and franchisors, to better navigate to trials and tribulations of growing a successful company.

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The Sky's the Limit: Ron's Vision to go Further

26th May 2021

Ron Van Dillen was once, like many people out there, working in a role that would only take him so far. While Ron enjoyed his work and meeting many people through it, he could see that it had a limit. He knew there was only so much he would be able to accomplish, and he was hungry for opportunities that would take him further.

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Xpress Lane with James Buck, featuring Simon Rutledge | The Small Business Podcast

12th May 2021

Welcome to Xpress Lane, a podcast for small business owners and franchisors, to better navigate to trials and tribulations of growing a successful company. In this episode, we chat to Simon Rutledge from Prosegur. Prosequr works with businesses to help them transport high value items such as jewellery, gold and artwork safely and securely. Simon discusses the importance of having the right supplier for the right job.

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Xpress Lane with James Buck, featuring John O'Riordan | The Small Business Podcast

12th May 2021

Welcome to Xpress Lane, a podcast for small business owners and franchisors, to better navigate to trials and tribulations of growing a successful company. In this episode, we chat to John O'Riordan, Operations Manager at InXpress Australia and New Zealand and Franchise Owner of InXpress Port Melbourne. John discusses the common pitfalls to avoid when considering your logistics processes.

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Xpress Lane with James Buck, featuring Marcel Lal | The Small Business Podcast

12th May 2021

Welcome to Xpress Lane, a podcast for small business owners and franchisors, to better navigate to trials and tribulations of growing a successful company. In this episode, we chat to Marcel Lal, InXpress CEO for Asia Pacific, to discuss the pros and cons between traditional business ownership and a franchising model.

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