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TNT / FedEx Update

Find the latest carrier updates from TNT / FedEx.

TNT and FDX are providing regular updates at:

For direct links to the carrier updates visit:

https://www.fedex.com/content/dam/fedex/apac-asia-pacific/downloads/fedex-covid-service-update-en-au.pdf

https://www.tnt.com/dam/tnt_campaign_media/global_media_library/covid-19-docs/fedex-covid-service-update-en-au.pdf

TNT / FedEx Update

Update received 13 May 2020

 

  • APAC (Inc AU) - Worldwide (including Intra-Asia): Accept Express Shipments Only shipment per consignee (300kg weight limit has been removed)
  • CN/HK - Worldwide (including Intra-Asia): Accept Express Shipments only 100KG per shipper per day - (Reduced from 300kg to 100kg)
  • Worldwide to APAC (excluding Intra-Asia): Express & Economy shipment per consignee (300kg weight limit has been removed) 
  • AU to NZ & PNG & SIN –  Economy & Express Available
  • CN to AU -  booking control for PPE shipments TNT will only accept over 100 kg per AWB
  • EU to AU/NZ - We have been advised this morning there will be weight restrictions applied to TNT Economy shipments due to limited capacity inbound, details of this change will be sent through today when received by TNT EU. Please work directly with the fsc until we have been made aware of the changes

Update received 30 April 2020

Please note the business has temporarily removed Economy Service CN – Worldwide (Inc AU)

  1. APAC (Inc AU) - Worldwide (including Intra-Asia): Accept Express) shipment per consignee (300kg weight limit has been removed)

  2. CN to Worldwide (Inc AU) : Express shipment per consignee (300kg weight limit has been removed)

  3. Worldwide to APAC (excluding Intra-Asia): Express & Economy shipment per consignee (300kg weight limit has been removed) –AU to NZ & PNG & SIN –  Economy & Express Available

  4. CN to AU -  booking control for PPE shipments TNT will only accept over 100 kg per AWB

Update received 29 April 2020

Please note the business has temporarily removed Economy Service CN – Worldwide (Inc AU)

  1. APAC (Inc AU) - Worldwide (including Intra-Asia): Accept Express shipment per consignee (300kg weight limit has been removed)

  2. CN to Worldwide (Inc AU) : Express shipment per consignee (300kg weight limit has been removed)

  3. Worldwide to APAC Express shipment per consignee (300kg weight limit has been removed)

  4. AU to NZ & PNG – BAU Economy & Express Available

  5. CN to AU -  booking control for PPE shipments TNT will only accept over 100 kg per AWB

Update received 28 April 2020

Please see below update regarding International Suspension / Restriction.

APAC (Inc AU) - Worldwide (including Intra-Asia): Accept Express (300kg weight limit has been removed)

CN to Worldwide (Inc AU) : Express and Economy service now fully available

CN to AU booking control for PPE shipments ONLY TNT will only accept over 100 kg per AWB

Worldwide to APAC (excluding Intra-Asia): Economy & Express  (300kg weight limit has been removed)

AU to NZ & PNG – Back to business as usual, both Economy and Express

 

Please note that Intra Asia are shipments done within the Asian countries. These would be classed as third party shipments

Update received 21 April 2020

TNT SHIPPING WEIGHT RESTRICTION RELAXATION

Pleased to advise that affective from today Economy Express shipments are switched back on for shipments from Worldwide – APAC. Worldwide to APAC (Including AU) accept 300kg per consignee per day.

See below table for Express & Economy service options available for customers to ship.

Update received 21 April 2020

The ABF has put out a Customs Notice Amendment - Export control on goods essential to controlling and preventing the spread of COVID-19 - reference 2020/15 (refer weblink below).

Can you please ensure your Franchisees are aware of the below.

https://www.abf.gov.au/help-and-support-subsite/CustomsNotices/2020-15.pdf

The Amendment prohibits the export of the following goods for the period that the Biosecurity (Human Biosecurity Emergency) (Human Coronavirus with Pandemic Potential) Declaration 2020 is in force:

  • personal protective equipment in the form of disposable face masks, disposable gloves, disposable gowns, protective eye wear in the form of goggles, glasses or visors, which can be worn by individuals to limit the transmission of organisms; and
  • alcohol wipes and hand sanitizer.

 

The export prohibition does not apply when the goods are exported in the following circumstances:

  • for personal use by a passenger or crew member in their accompanied personal or household effects;
  • by a person to a relative of the person, for the relative’s personal use;
  • by a humanitarian organisation for non-commercial purposes;
  • by an Australian manufacturer of the goods; or
  • by a person who exported those types of goods in the course of their ordinary business, and is registered for Australian Goods and Services Tax and has an Australian Business Number.

Update received 7 April 2020

TNT International Update

TNT have today advised there are new limit’s as follows:

  • ex-China to Worldwide (including AU) - 50 kgs express per shipper per day.
  • For example, 10 x 5kg shipments to multiple destinations or 1 x 50kg shipment to one location will meet the daily limit.

Update received 2 April 2020

TEMPORARY SURCHARGE ON ALL TNT INTERNATIONAL SHIPMENTS

 

TNT is an essential business keeping commerce moving and delivering critical relief during the COVID-19 crisis. We are still delivering for you as the applicable regulations allow despite local restrictions in various parts of the world. ​

 

These restrictions are disrupting the global supply chain and our costs have gone up in the new operating conditions. To continue providing our customers with the best possible service during this time, we are implementing a temporary surcharge on all TNT international shipments beginning April 6, 2020.

 

Effective date

Impacted shipments

Surcharge per kg (in AUD)

April 6, 2020

Outbound from Mainland China to the rest of the world

$1.50 per kg*

Intra-APAC

$1.50 per kg*

All international shipments except for above

$0.35 per kg*

* Minimum of AU$1.50 per shipment applies, regardless of the origin market.

 

  • APAC markets: Australia; Mainland China; Hong Kong SAR China; Indonesia; Japan; Korea; Malaysia; New Zealand; Philippines, Singapore; Taiwan China; Thailand and Vietnam

Update received 31 March 2020

TNT Economy Services: Effective Immediately all Economy services for both OUTBOUND and INBOUND are temporarily suspended. Currently excludes New Zealand and PNG Economy services.

TNT Express Services:  Effective Immediately all Express shipments for both INBOUND and OUTBOUND are to be maximum of 100kg’s. Any shipment over 100kg’s will need to submitted for a pricing request.

Customer Messaging: If you have require a quote for an international shipment over 100kg;s with TNT please contact you local Freight Consultant.

Franchisee messaging, for any customer shipment over 100kg’s with TNT you will need to explore DHL / UPS or request ICS pricing from TNT.

Update received 26 March 2020

As the impact from COVID-19 continues to spread across the globe, our state and national governments are issuing work and travel restrictions on a daily basis, which are impacting our ability to meet some of our service commitments.

As a result, we will be suspending Express service downgrade credits for our 9:00 Express, 10:00 Express, 12:00 Express and Overnight Express TNT Domestic services, effective immediately until further notice.

As an essential transportation service provider, we will continue operating as government restrictions and regulations allow. We recognise and appreciate the crucial role we play in the global supply chain and connecting the world during this critical time. We remain focused on serving our customers and providing relief supplies to areas that need it the most.

Any issue with shipments before the 24th credits can be submitted for and will be viewed as per normal.

Update received 23 March 2020

While we regularly disinfect the equipment used to make deliveries, to further prevent the spread of COVID-19, effective 19 March 2020 we have implemented a temporary, non-contact delivery process. The new process is as follows:

 

  • The driver / courier will maintain social distancing while attending to a delivery
  • They will request the recipient for their name and record it and that will be considered as the proof of delivery (The recipient is not required to sign on the screen of the equipment).
  • The driver / courier will hand over the parcel or leave it for the customer to pick up
  • If no one is available to receive the delivery they will follow the standard process

Update received 20 March 2020

Flight cancellations of several passenger and cargo airlines is creating a very tight capacity environment for China outbound shipments.

FedEx continues to serve the market and is committed to helping our customers. We are adding as much capacity as possible however we have to limit volume acceptance till the situation normalized.

Please see latest service updated information below and please refer to the FedEx website below for the latest updates.

 

China – Australia Import TNT Economy and Express 100kg (per shipper and per day) limit Import AU

 

TNT Express Customer Service 13 11 50

 

Further information is available at the link below.

https://www.fedex.com/en-au/coronavirus.html