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TNT / FedEx Update

Find the latest carrier updates from TNT / FedEx.

TNT and FDX are providing regular updates at:

For direct links to the carrier updates visit:

https://www.fedex.com/content/dam/fedex/apac-asia-pacific/downloads/fedex-covid-service-update-en-au.pdf

https://www.tnt.com/dam/tnt_campaign_media/global_media_library/covid-19-docs/fedex-covid-service-update-en-au.pdf

TNT / FedEx Update

Update received 8 July 2022

1. AU to PNG – Express & Economy Available (15N/15D & 48N)
2. US to AU/NZ – TNT Express only available. 500kg weight restriction
3. AU to NZ – Express Only Available (15N/15D) NO ECONOMY
4. NZ to AU – Express Only Available (15N/15D) NO ECONOMY
5. AU/NZ to EU (Europe) – Express ONLY – NO ECONOMY (15N/15D) only 2000kgs per shipper per day accepted. No Pallets
6. AU to MEISA (Middle East) – 2000kg weight. Express Only
7. APAC to AU/NZ – (Express Only 15D/15N only) no weight restriction
8. Shanghai / China East to AU/NZ – Region shipments 100kg Express Only,
9. China South to AU/NZ – Shipments have no restrictions, Express Only
10. EU to AU/NZ – 100kg per shipper for 15N Express Only.
11. AU to SIN – 300kg per shipper per day 15N Express Only
12. AU/NZ to US – Express Only accepted 2000kg weight restriction.
13. India to AU/NZ – 300kg per shipper per day
14. AU/NZ to India – no restrictions
15. AU/ NZ to Bangkok, Penang, Seoul, Saigon, Hong Kong – 300kg per shipper per day   15N Express Only
16. AU/NZ to Bombay and Delhi – 2000kg Express Only
17. Shenzhen to AU/NZ – Service suspension of outbound FedEx and TNT shipments in Shenzhen until further notice
18. AU/NZ to China East – 500kg Express Only
19. AU/NZ to Seoul KR – 300kg per day – Express only (No Pallets)
20. AU/NZ to Osaka JP – 300kg per day - Express only (No Pallets)
21. Osaka, JP to AU/NZ – 300kg per day – Express only (No Pallets)
22. HKG to AU/NZ – 300kg per day – Express only (No Pallets)
23. AU/NZ to Shanghai – No weight restriction – Express only

Update received 23 June 2022

1. AU to PNG–  Express & Economy Available (15N/15D & 48N)
2. US to AU/NZ – TNT Express only available. 500kg weight restriction
3. AU to NZ – Express Only Available (15N/15D) NO ECONOMY 
4. NZ to AU – Express Only Available (15N/15D) NO ECONOMY 
5. AUNZ – EU  (Europe) Express ONLY – NO ECONOMY (15N/15D) only 2000kgs per shipper per day accepted. No Pallets
6. AU – MEISA (Middle East) 2000kg weight. Express Only
7. APAC to AU/NZ  (Express Only 15D/15N only) no weight restriction
8.Shanghai / China East – AUNZ Region shipments 100kg Express Only,
9. China South to AUNZ shipments have No Restrictions, Express Only
10. EU to AU/NZ 100kgs per shipper for 15N Express Only.

11. AU-SIN 300kg’s per shipper per day 15N Express Only
12. AUNZ to US Express Only accepted 2000kg weight restriction.
13. India to AUNZ 300kg’s per shipper per day
14. AUNZ to India no restrictions
15. AUNZ-Bangkok, Penang, Seoul, Shanghai, Saigon, Hong Kong  300kg’s per shipper per day 15N Express Only
16.  AUNZ- Bombay and Delhi 500kg’s Express Only
17. Shenzhen – AUNZ - Service suspension of outbound FedEx and TNT shipments in Shenzhen until further notice
18. AUNZ- China East (Shanghai) – 500kgs Express Only 
19. AUNZ- Seoul KR 300kg’s per day – Express only (No Pallets)
20. AUNZ- Osaka JP 300kg’s per day - Express only (No Pallets)
21. Osaka, JP – AUNZ 300kg’s per day – Express only (No Pallets)
22. HKG to AUNZ 300kg’s per day – Express only (No Pallets)

Update received 22 June 2022

1. AU to PNG–  Express & Economy Available (15N/15D & 48N)
2. US to AU/NZ – TNT Express only available. 500kg weight restriction
3. AU to NZ – Express Only Available (15N/15D) NO ECONOMY 
4. NZ to AU – Express Only Available (15N/15D) NO ECONOMY 
5. AUNZ – EU  (Europe) Express ONLY – NO ECONOMY (15N/15D) only 2000kgs per shipper per day accepted. No Pallets
6. AU – MEISA (Middle East) 2000kg weight. Express Only
7. APAC to AU/NZ  (Express Only 15D/15N only) 1000kg’s per day weight restriction
8.Shanghai / China East – AUNZ Region shipments 100kg Express Only,
9. China South to AUNZ shipments have No Restrictions, Express Only
10. EU to AU/NZ 100kgs per shipper for 15N Express Only.

11. AU-SIN 300kg’s per shipper per day 15N Express Only
12. AUNZ to US Express Only accepted 2000kg weight restriction.
13. India to AUNZ 300kg’s per shipper per day
14. AUNZ to India no restrictions
15. AUNZ-Bangkok, Penang, Seoul, Shanghai, Saigon, Hong Kong  300kg’s per shipper per day 15N Express Only
16.  AUNZ- Bombay and Delhi 500kg’s Express Only
17. Shenzhen – AUNZ - Service suspension of outbound FedEx and TNT shipments in Shenzhen until further notice
18. AUNZ- China East (Shanghai) – 500kgs Express Only 
19. AUNZ- Seoul KR 300kg’s per day – Express only (No Pallets)
20. AUNZ- Osaka JP 300kg’s per day - Express only (No Pallets)
21. Osaka, JP – AUNZ 300kg’s per day – Express only (No Pallets)
22. HKG to AUNZ 300kg’s per day – Express only (No Pallets)

Update received 8 June 2022

1. AU to PNG–  Express & Economy Available (15N/15D & 48N)
2. US to AU/NZ – TNT Express only available. 500kg weight restriction
3. AU to NZ – Express Only Available (15N/15D) NO ECONOMY 
4. NZ to AU – Express Only Available (15N/15D) NO ECONOMY 
5. AUNZ – EU  (Europe) Express ONLY – NO ECONOMY (15N/15D) only 2000kgs per shipper per day accepted. No Pallets
6. AU – MEISA (Middle East) 2000kg weight. Express Only
7. APAC to AU/NZ  (Express Only 15D/15N only) 2000kg’s per day weight restriction
8.Shanghai / China East – AUNZ Region shipments 100kg Express Only,
9. China South to AUNZ shipments have No Restrictions, Express Only
10. EU to AU/NZ 100kgs per shipper for 15N Express Only.

11. AU-SIN 300kg’s per shipper per day 15N Express Only
12. AUNZ to US Express Only accepted 2000kg weight restriction.
13. India to AUNZ 300kg’s per shipper per day
14. AUNZ to India no restrictions
15. AUNZ-Bangkok, Penang, Seoul, Shanghai, Saigon, Hong Kong  300kg’s per shipper per day 15N Express Only
16.  AUNZ- Bombay and Delhi 500kg’s Express Only
17. Shenzhen – AUNZ - Service suspension of outbound FedEx and TNT shipments in Shenzhen until further notice
18. AUNZ- China East (Shanghai) – 500kgs Express Only 
19. AUNZ- Seoul KR 300kg’s per day – Express only (No Pallets)
20. AUNZ- Osaka JP 300kg’s per day - Express only (No Pallets)
21. Osaka, JP – AUNZ 300kg’s per day – Express only (No Pallets)
22. HKG to AUNZ 300kg’s per day – Express only (No Pallets)

Update received 31 May 2022

1.    AU to PNG – Express & Economy Available  
2.    US to AU/NZ – Express service only available -500kg weight restriction 
3.    AU to NZ – Express service only available.
4.    NZ to AU – Express service only available
5.    AU/NZ to EU – (Europe) Express service only available - 2000kgs per shipper per day accepted. No Pallets
6.    AU to MEISA (Middle East) – Express service only available - 2000kg weight restriction
7.    APAC to AU/NZ – Express service only available - 300kg per day weight restriction
8.    Shanghai / China East to AU/NZ – Express service only available – 100kg weight restriction
9.    China South to AU/NZ – Express service only available
10.    EU to AU/NZ – Express service only available – 100kg weight restriction
11.    AU to SIN – Express service only available – 300kg weight restriction
12.    AU/NZ to US – Express service only available - 2000kg weight restriction
13.    India to AU/NZ – 300kgs per shipper per day
14.    AU/NZ to India – No restrictions
15.    AU/NZ to Bangkok, Penang, Seoul, Shanghai, Saigon, Hong Kong – Express service only available - 300kg weight restriction
16.    AU/NZ to Bombay and Delhi – Express service only available – 500kg weight restriction 
17.    Shenzhen to AU/NZ – Service suspension of outbound FedEx and TNT shipments in Shenzhen until further notice
18.    AU/NZ to China East (Shanghai) – Express service only available – 500kg weight restriction
19.    AU/NZ to Seoul KR – Express service only available – 300kg weight restriction – no pallets
20.    AU/NZ to Osaka JP – Express service only available – 300kg weight restriction – no pallets
21.    Osaka, JP to AU/NZ – Express service only available – 300kg weight restriction – no pallets

Currently Backlog Situation
SIN and HNL are currently experiencing backlog with extended transit times expected.
Franchisees are encouraged to monitor tracking via 
https://www.tnt.com/express/en_au/site/shipping-tools/tracking.html
 

Update received 23 May 2022

1.    AU to PNG – Express & Economy Available  
2.    US to AU/NZ – Express service only available -500kg weight restriction 
3.    AU to NZ – Express service only available.
4.    NZ to AU – Express service only available
5.    AU/NZ to EU – (Europe) Express service only available - 2000kgs per shipper per day accepted. No Pallets
6.    AU to MEISA (Middle East) – Express service only available - 2000kg weight restriction
7.    APAC to AU/NZ – Express service only available - 100kg per day weight restriction
8.    Shanghai / China East to AU/NZ – Express service only available – 100kg weight restriction
9.    China South to AU/NZ – Express service only available
10.    EU to AU/NZ – Express service only available – 100kg weight restriction
11.    AU to SIN – Express service only available – 300kg weight restriction
12.    AU/NZ to US – Express service only available - 2000kg weight restriction
13.    India to AU/NZ – 300kgs per shipper per day
14.    AU/NZ to India – No restrictions
15.    AU/NZ to Bangkok, Penang, Seoul, Shanghai, Saigon, Hong Kong – Express service only available - 300kg weight restriction
16.    AU/NZ to Bombay and Delhi – Express service only available – 500kg weight restriction 
17.    Shenzhen to AU/NZ – Service suspension of outbound FedEx and TNT shipments in Shenzhen until further notice
18.    AU/NZ to China East (Shanghai) – Express service only available – 500kg weight restriction
19.    AU/NZ to Seoul KR – Express service only available – 300kg weight restriction – no pallets
20.    AU/NZ to Osaka JP – Express service only available – 300kg weight restriction – no pallets
21.    Osaka, JP to AU/NZ – Express service only available – 300kg weight restriction – no pallets

Currently Backlog Situation
SIN and HNL are currently experiencing backlog with extended transit times expected.
Franchisees are encouraged to monitor tracking via 
https://www.tnt.com/express/en_au/site/shipping-tools/tracking.html
 

Update received 20 May 2022

1.    AU to PNG – Express & Economy Available  
2.    US to AU/NZ – Express service only available -500kg weight restriction 
3.    AU to NZ – Express service only available.
4.    NZ to AU – Express service only available
5.    AU/NZ to EU – (Europe) Express service only available - 2000kgs per shipper per day accepted. No Pallets
6.    AU to MEISA (Middle East) – Express service only available - 2000kg weight restriction
7.    APAC to AU/NZ – Express service only available - 300kg per day weight restriction
8.    Shanghai / China East to AU/NZ – Express service only available – 100kg weight restriction
9.    China South to AU/NZ – Express service only available
10.    EU to AU/NZ – Express service only available – 100kg weight restriction
11.    AU to SIN – Express service only available – 100kg weight restriction
12.    AU/NZ to US – Express service only available - 1000kg weight restriction
13.    India to AU/NZ – 300kgs per shipper per day
14.    AU/NZ to India – No restrictions
15.    AU/NZ to Bangkok, Penang, Seoul, Shanghai, Saigon, Hong Kong – Express service only available - 300kg weight restriction
16.    AU/NZ to Bombay and Delhi – Express service only available – 500kg weight restriction 
17.    Shenzhen to AU/NZ – Service suspension of outbound FedEx and TNT shipments in Shenzhen until further notice
18.    AU/NZ to China East (Shanghai) – Express service only available – 500kg weight restriction
19.    AU/NZ to Seoul KR – Express service only available – 300kg weight restriction – no pallets
20.    AU/NZ to Osaka JP – Express service only available – 300kg weight restriction – no pallets
21.    Osaka, JP to AU/NZ – Express service only available – 300kg weight restriction – no pallets

Currently Backlog Situation
Sin and HNL are currently experiencing backlog with extended transit times expected.
Franchisees are encouraged to monitor tracking via 
https://www.tnt.com/express/en_au/site/shipping-tools/tracking.html

Update received 19 May 2022

1.    AU to PNG - Express & Economy Available  
2.    US to AU/NZ – Express service only available -500kg weight restriction 
3.    AU to NZ – Express service only available.
4.    NZ to AU – Express service only available
5.    AU/NZ to EU -(Europe) Express service only available - 2000kgs per shipper per day accepted. No Pallets
6.    AU to MEISA (Middle East) - Express service only available - 2000kg weight restriction
7.    APAC to AU/NZ - Express service only available - 300kg per day weight restriction
8.    Shanghai / China East to AU/NZ - Express service only available – 100kg weight restriction
9.    China South to AU/NZ - Express service only available
10.    EU to AU/NZ - Express service only available – 100kg weight restriction
11.    AU to SIN - Express service only available – 100kg weight restriction
12.    AU/NZ to US - Express service only available - 2000kg weight restriction
13.    India to AU/NZ - 300kgs per shipper per day
14.    AU/NZ to India - no restrictions
15.    AU/NZ to Bangkok, Penang, Seoul, Shanghai, Saigon, Hong Kong  Express service only available - 300kg weight restriction
16.    AU/NZ to Bombay and Delhi - Express service only available – 500kg weight restriction 
17.    Shenzhen to AU/NZ - Service suspension of outbound FedEx and TNT shipments in Shenzhen until further notice
18.    AU/NZ to China East (Shanghai) – Express service only available – 500kg weight restriction
19.    AU/NZ to Seoul KR - Express service only available – 300kg weight restriction – no pallets
20.    AU/NZ to Osaka JP - Express service only available – 300kg weight restriction – no pallets
21.    Osaka, JP to AU/NZ - Express service only available – 300kg weight restriction – no pallets

 

Update received 17 May 2022

1. AU to PNG –  Express & Economy Available
2. US to AU/NZ – TNT Express only available - 500kg weight restriction
3. AU to NZ – Express Only Available
4. NZ to AU – Express Only Available
5. AU/NZ – EU  (Europe) Express only – 2000kgs per shipper per day accepted. No Pallets
6. AU – MEISA (Middle East) Express Only  2000kg weight
7. APAC to AU/NZ  Express only – 500kg’s per day weight restriction
8. Shanghai / China East – AU/NZ Region shipments  Express Only -100kg Weight Limit
9. China South to AU/NZ Express Only  No Weight Restrictions
10. EU to AU/NZ Express only – 100Kg Weight Restrictions
11. AU-SIN Express Only – 1000kg’s per shipper per day
12. AU/NZ to US Express Only  2000kg weight restriction
13. India to AU/NZ – 300kg’s per shipper per day
14. AU/NZ to India – no restrictions
15. AU/NZ - Bangkok, Penang, Seoul, Shanghai, Saigon, Hong Kong  Express only – 300KG weight limit
16. AU/NZ- Bombay and Delhi Express only – 500KG weight limit
17. Shenzhen - AU/NZ – Service suspension of outbound FedEx and TNT shipments in Shenzhen until further notice
18. AU/NZ - China East (Shanghai) – Express only – 500KG weight limit 
19. AU/NZ - Seoul KR Express only – 300kg’s per day (No Pallets)
20. AU/NZ - Osaka JP Express only – 300kg’s per day (No Pallets)
21. Osaka, JP – AU/NZ Express only – 300kg’s per day (No Pallets)

Update received 11 May 2022

1.             AU to PNG–  Express & Economy Available
2.             US to AU/NZ – TNT Express only available - 500kg weight restriction
3.             AU to NZ – Express Only Available
4.             NZ to AU – Express Only Available
5.             AUNZ – EU  (Europe) Express Only Available – 2000kgs per shipper per day accepted. No Pallets
6.             AU – MEISA (Middle East) Express Only Available - 2000kg weight.
7.             APAC to AU/NZ  Express Only Available  - 500kg’s per day weight restriction
8.             Shanghai / China East – AU/NZ Express Only Available – 300KG Limit
9.             China South to AU/NZ Express Only Available
10.           EU to AU/NZ - Express Only Available - 100kgs per shipper
11.           AU-SIN - Express Only Available - 1000kg’s per shipper per day
12.           AU/NZ to US Express Only Available  - 2000kg weight restriction.
13.           India to AU/NZ 300kg’s per shipper per day
14.           AU/NZ to India no restrictions
15.           AU/NZ-Bangkok, Penang, Seoul, Shanghai, Saigon, Hong Kong - Express Only Available -  300kg’s per shipper per day
16.           AU/NZ- Bombay and Delhi - Express Only Available – 500 KG weight limit
17.           Shenzhen – AU/NZ – Service suspension of outbound FedEx and TNT shipments in Shenzhen until further notice
18.           AU/NZ- China East (Shanghai) – Express Only Available – 500KGs
19.           AU/NZ- Seoul KR - Express Only Available -300kg’s per day (No Pallets)
20.           AU/NZ- Osaka JP - Express Only Available- 300kg’s per day (No Pallets)

Update received 5 May 2022

1.             AU to PNG – Express & Economy Available
2.             US to AU/NZ – TNT Express only available. 500kg weight restriction
3.             AU to NZ – Express Only Available - NO ECONOMY
4.             NZ to AU – Express Only Available - NO ECONOMY

5.             AU/NZ – EU  (Europe) Express Only Available  – Weight has increased to 2000kgs per shipper per day accepted. No Pallets
6.             AU – MEISA (Middle East) Express Only Available – Weight limit has increased to 2000KGS.
7.             APAC to AU/NZ – Express Only Available - 500kg’s per day weight restriction
8.             Shanghai / China East – AU/NZ – Express Only Available – No weight restrictions 
9.             China South to AU/NZ – Express Only Available – 500KG weight restriction
10.           EU to AU/NZ  – Express Only Available  - 100KG Weight restriction.
11.           AU-SIN – Express Only Available -  Weight Limit has increased to 1000kg’s per shipper per day
12.           AU/NZ to US – Express Only Available - 2000kg weight restriction.
13.           India to AU/NZ – 300kg’s per shipper per day
14.           AU/NZ to India – No Restrictions
15.           AU/NZ - Bangkok, Penang, Seoul, Shanghai, Saigon, Hong Kong – Express Only Available - 300kg’s per shipper per day
16.           AU/NZ - Bombay and Delhi – Express Only Available - 500kg’s per shipper per day
17.           Shenzhen - AU/NZ – Service suspension of outbound FedEx and TNT shipments in Shenzhen until further notice
18.           AU/NZ - China East (Shanghai) – Express Only Available  – 500KG per shipper per day.
19.           AU/NZ- Seoul KR – Express Only Available - 300kg’s per shipper per day (No Pallets)
20.           AU/NZ - Osaka JP – Express Only Available - 300kg’s per shipper per day (No Pallets)

Update received 3 May 2022

1.             AU to PNG –  Express & Economy Available
2.             US to AU/NZ – TNT Express only available. 500kg weight restriction
3.             AU to NZ – Express Only Available - NO ECONOMY
4.             NZ to AU – Express Only Available - NO ECONOMY
5.             AU/NZ – EU (Europe) – Express Only - 500kgs per shipper per day accepted. No Pallets
6.             AU – MEISA (Middle East) – Express 500kg weight
7.             APAC to AU/NZ – Express Only 500kg per day weight restriction
8.             Shanghai / China East – AU/NZ Region shipments have 100 kgs restriction, no pallets, Express Only
9.             China South to AU/NZ shipments have 500 kgs restriction, Express Only
10.           EU to AU/NZ – 100kgs per shipper for 15N Express Only.
11.           AU-SIN – 50kg’s per shipper per day 15N Express Only
12.           AU/NZ to US – Express Only accepted 2000kg weight restriction.
13.           India to AU/NZ – 300kgs per shipper per day
14.           AU/NZ to India – no restrictions
15.           AU/NZ-Bangkok, Penang, Seoul, Shanghai, Saigon, Hong Kong – Express Only - 300kgs per shipper per day
16.           AU/NZ- Bombay and Delhi – Express Only 500kgs
17.           Shenzhen – AUNZ – Service suspension of outbound FedEx and TNT shipments in Shenzhen until further notice
18.           AU/NZ - China East (Shanghai) – 500kgs Express Only
19.           AU/NZ- Seoul KR – 300kgs per day – Express only (No Pallets)
20.           AU/NZ - Osaka JP – 300kgs per day - Express only (No Pallets)

Update received 28 April 2022

1.             AU to PNG–  Express & Economy Available (15N/15D & 48N)
2.             US to AU/NZ – TNT Express only available. 500kg weight restriction
3.             AU to NZ – Express Only Available (15N/15D) NO ECONOMY 
4.             NZ to AU – Express Only Available (15N/15D) NO ECONOMY 
5.             AUNZ – EU  (Europe) Express ONLY – NO ECONOMY (15N/15D) only 500kgs per shipper per day accepted. No Pallets
6.             AU – MEISA (Middle East) Express (15N/15D) 500kg weight.
7.             APAC to AU/NZ  (Express Only 15D/15N only) 500kg’s per day weight restriction
8.             Shanghai / China East Region shipments have 100 kgs restriction, no pallets, Express Only 
9.             China South to AUNZ shipments have 500 kgs restriction Express Only
10.           EU to AU/NZ 100kgs per shipper for 15N Express Only.

11.           AU-SIN 50kg’s per shipper per day 15N Express Only
12.           AUNZ to US Express Only accepted 2000kg weight restriction.
13.           India to AUNZ 300kg’s per shipper per day
14.           AUNZ to India no restrictions
15.           AUNZ-Bangkok, Penang, Seoul, Shanghai, Saigon, Hong Kong  300kg’s per shipper per day 15N Express Only
16.           AUNZ- Bombay and Delhi 500kg’s Express Only
17.           Shenzhen – AUNZ - Service suspension of outbound FedEx and TNT shipments in Shenzhen until further notice
18.           AUNZ- China East (Shanghai) – All freight services restored from 25thApril. (China East Region shipments have 50 kgs restriction, no pallets, Express Only )
19.           AUNZ- Seoul KR 300kg’s per day – Express only (No Pallets)
20.           AUNZ- Osaka JP 300kg’s per day - Express only (No Pallets)

Update received 22 April 2022

Please see latest updates below:
 
1.             AU to PNG–  Express & Economy Available (15N/15D & 48N)
2.             US to AU/NZ – TNT Express only available. 500kg weight restriction
3.             AU to NZ – Express Only Available (15N/15D) NO ECONOMY 
4.             NZ to AU – Economy Available
5.             AUNZ – EU  (Europe) Express ONLY – NO ECONOMY (15N/15D) only 500kgs per shipper per day accepted. No Pallets
6.             AU – MEISA (Middle East) Express (15N/15D) 500kg weight.
7.             APAC to AU/NZ  (Express Only 15D/15N only) 500kgs per day weight restriction
8.             Shanghai / China East Region shipments have 100 kgs restriction, no pallets, Express Only 
9.             China South Region shipments have 200 kgs restriction Express Only
10.           EU to AU/NZ 100kgs per shipper for 15N Express Only.

11.           AU-SIN 50kg’s per shipper per day 15N Express Only
12.           AUNZ to US Express Only accepted 2000kg weight restriction.
13.           India to AUNZ 300kgs per shipper per day
14.           AUNZ to India no restrictions
15.           AUNZ-Bangkok, Penang, Seoul, Shanghai, Saigon, Hong Kong  300kgs per shipper per day 15N Express Only
16.           AUNZ- Bombay and Delhi 500kgs Express Only
17.           Shenzhen – AUNZ - Service suspension of outbound FedEx and TNT shipments in Shenzhen until further notice
18.           AUNZ- China East (Shanghai) – All freight services restored from 25thApril. (China East Region shipments have 300 kgs restriction, no pallets, Express Only )
19.           AUNZ- Seoul KR 300kg’s per day – Express only (No Pallets)

Update received 19 April 2022

Please see latest updates below:
 
1.             AU to PNG–  Express & Economy Available (15N/15D & 48N)
2.             US to AU/NZ – TNT Express only available. 500kg weight restriction
3.             AU to NZ – Express Only Available (15N/15D) NO ECONOMY 
4.             NZ to AU – Economy Available
5.             AUNZ – EU  (Europe) Express ONLY – NO ECONOMY (15N/15D) only 500kgs per shipper per day accepted. (No Pallets)
6.             AU – MEISA (Middle East) Express (15N/15D) 500kg weight
7.             APAC to AU/NZ  (Express Only 15D/15N only) 500kg’s per day weight restriction
8.             Shanghai / China East Region shipments have 100 kgs restriction, no pallets, Express Only 
9.             China South Region shipments have 200 kgs restriction Express Only
10.           EU to AU/NZ 100kgs per shipper for 15N Express Only

11.           AU-SIN 50kg’s per shipper per day 15N Express Only
12.           AUNZ to US Express Only accepted 2000kg weight restriction.
13.           India to AUNZ 300kg’s per shipper per day
14.           AUNZ to India no restrictions
15.           AUNZ-Bangkok, Penang, Seoul, Shanghai, Saigon, Hong Kong  300kg’s per shipper per day 15N Express Only
16.           AUNZ- Bombay and Delhi 500kg’s Express Only
17.           Shenzhen – AUNZ - Service suspension of outbound FedEx and TNT shipments in Shenzhen until further notice
18.           AUNZ- China East – All freight services are embargoed until April 18th. (China East Region shipments have 100 kgs restriction. No Pallets, Express Only )
19.           AUNZ- Seoul KR 300kg’s per day – Express only (No Pallets)

Update received 13 April 2022

Please see latest updates below. 

 

1.             AU to PNG–  Express & Economy Available (15N/15D & 48N)

2.             US to AU/NZ – TNT Express only available. 500kg weight restriction

3.             AU to NZ – Express Only Available (15N/15D) NO ECONOMY 

4.             NZ to AU – Economy Available

5.             AU – EU  (Europe) Express ONLY – NO ECONOMY (15N/15D) only 500kgs per shipper per day accepted.

6.             AU – MEISA (Middle East) Express (15N/15D) 500kg weight.

7.             APAC to AU/NZ  (Express Only 15D/15N only) 500kg’s per day weight restriction

8.             Shanghai / China East Region shipments have 100 kgs restriction, no pallets, Express Only 

9.             China South Region shipments have 200 kgs restriction Express Only

10.           EU to AU/NZ 100kgs per shipper for 15N Express Only.

11.           AU-SIN 50kg’s per shipper per day 15N Express Only

12.           AUNZ to US Express Only accepted 2000kg weight restriction.

13.           India to AUNZ 300kg’s per shipper per day

14.           AUNZ to India no restrictions

15.           AUNZ-Bangkok, Penang, Seoul, Shanghai, Saigon, Hong Kong  200kg’s per shipper per day 15N Express Only

16.           AUNZ- Bombay and Delhi 500kg’s Express Only

17.           Shenzhen – AUNZ - Service suspension of outbound FedEx and TNT shipments in Shenzhen until further notice

18.           AUNZ- China East – All freight services are embargoed until April 18th. (China East Region shipments have 100 kgs restriction, no pallets, Express Only )

19.          AUNZ- Seoul KR 300kg’s per day – Express only (No Pallets)
 

Update received 6 April 2022


Please see latest updates below.

 

1.             AU to PNG–  Express & Economy Available (15N/15D & 48N)

2.             US to AU/NZ – TNT Express only available. 500kg weight restriction

3.             AU to NZ – Express Only Available (15N/15D) NO ECONOMY 

4.             NZ to AU – Economy Available

5.             AU – EU  (Europe) Express ONLY – NO ECONOMY (15N/15D) only 500kgs per shipper per day accepted.

6.             AU – MEISA (Middle East) Express (15N/15D) 500kg weight.

7.             APAC to AU/NZ  (Express Only 15D/15N only) 500kg’s per day weight restriction

8.             Shanghai / China East Region shipments have 100 kgs restriction, no pallets, Express Only 

9.             China South Region shipments have 200 kgs restriction Express Only

10.           EU to AU/NZ 100kgs per shipper for 15N Express Only.

11.           AU-SIN 50kg’s per shipper per day 15N Express Only

12.           AUNZ to US Express Only accepted 2000kg weight restriction.

13.           India to AUNZ 300kg’s per shipper per day

14.           AUNZ to India no restrictions

15.           AUNZ-Bangkok, Penang, Seoul, Shanghai, Saigon, Hong Kong  200kg’s per shipper per day 15N Express Only

16.           AUNZ- Bombay and Delhi 500kg’s Express Only

17.           Shenzhen – AUNZ - Service suspension of outbound FedEx and TNT shipments in Shenzhen until further notice

Update received 4 April 2022

Please see latest updates below. 
 
1.             AU to PNG–  Express & Economy Available (15N/15D & 48N)
2.             US to AU/NZ – TNT Express only available. 500kg weight restriction
3.             AU to NZ – Express Only Available (15N/15D) NO ECONOMY 
4.             NZ to AU – Economy Available
5.             AU – EU  (Europe) Express ONLY – NO ECONOMY (15N/15D) only 500kgs per shipper per day accepted.
6.             AU – MEISA (Middle East) Express (15N/15D) 500kg weight.
7.             APAC to AU/NZ  (Express Only 15D/15N only) 500kg’s per day weight restriction
8.             Shanghai / China East Region shipments have 100 kgs restriction Express Only 
9.             China South Region shipments have 200 kgs restriction Express Only
10.           EU to AU/NZ 100kgs per shipper for 15N Express Only.
11.           AU-SIN 50kg’s per shipper per day 15N Express Only
12.           AUNZ to US Express Only accepted 2000kg weight restriction.
13.           India to AUNZ 300kg’s per shipper per day
14.           AUNZ to India no restrictions
15.           AUNZ-Bangkok, Penang, Seoul, Shanghai, Saigon, Hong Kong  200kg’s per shipper  per day 15N Express Only
16.           AUNZ- Bombay and Delhi 500kg’s Express Only
17.           Shenzhen – AUNZ - Service suspension of outbound FedEx and TNT shipments in Shenzhen until further notice

 

Update received 4 April 2022

TNT  announced a peak surcharge on all TNT international shipments beginning 6 April 2020. Due to continued disruptions in the global supply chain, air cargo capacity is limited, and TNT are incurring increased costs as they continue to adjust their international networks to best deliver much-needed goods and services in this constrained environment. From 25 April 2022, the surcharge amount for some TNT international shipments will increase. These increases will allow TNT to continue providing the best possible service during this time. Updated amounts can be found here.  

Update received 31 March 2022

Adverse Weather NSW - Road / Highway closures, restrictions implemented

- Ballina and Byron -  Roads are closed between Lismore and Byron due to flooding.  Operations are focusing on the coastal areas however couriers are having to go via Ballina to get up to Byron Bay. Additional transit times are expected.  

- Casino – Roads to Casino and west are all closed due to flooding

- Lismore –Significant delays - The Depot has been Impacted by Flooding - Delays expected on all inbound freight until depot is cleared for operation and water level subsides.

- Pacific Highway, Ballina Closed Northbound due to Major Flooding – Diversions in place however extended transit times to Inbound trailers into BNE Depots.

Please note that due to staff shortages in the impacted flood regions, FedEx cannot receipt any enquiries for above locations, all available staff are focused on recovery of deliveries.  They request customers refer to FedEx track and trace; www.tnt.com.au

We will keep you informed of any further developments as they become available.

Update received 30 March 2022

Please see latest updates below. 
 
1.     AU to PNG–  Express & Economy Available (15N/15D & 48N)
2.     US to AU/NZ – TNT Express only available. 500kg weight restriction
3.     AU to NZ – Express Only Available (15N/15D) NO ECONOMY 
4.     NZ to AU – Economy Available
5.     AU – EU  (Europe) Express ONLY – NO ECONOMY (15N/15D) only 500kgs per shipper per day accepted.
6.     AU – MEISA (Middle East) Express (15N/15D) 500kg weight.
7.     APAC to AU/NZ  (Express Only 15D/15N only) 500kg’s per day weight restriction
8.     Shanghai / China East Region shipments have 100 kgs restriction Express Only 
9.     China South Region shipments have 200 kgs restriction Express Only
10.   EU to AU/NZ 100kgs per shipper for 15N Express Only.
11.   AU-SIN 50kg’s per shipper per day 15N Express Only
12.   AUNZ to US Express Only accepted 2000kg weight restriction.
13.   India to AUNZ 300kg’s per shipper per day
14.   AUNZ to India no restrictions
15.   AUNZ TO Shanghai CN 300 kgs per shipper per day 15n Express only.
16.   AUNZ-Bangkok TH, Penang MY 300kg’s per shipper per day 15N Express Only
17.   AUNZ- Bombay and Delhi 500kg’s Express Only
18.   Shenzhen – AUNZ - Service suspension of outbound FedEx and TNT shipments in Shenzhen until further notice

Update received 30 March 2022

Unfortunately the rains have hit SEQ and Lismore again in the past 24-36hrs. TNT have over 240 roads closed this morning in Brisbane Region (from Caboolture down to Lismore and out west past Toowoomba).
However Brisbane road closures and flooding are not impacting Brisbane operations,  at this stage TNT main concern is in the Nth NSW area.

 Please see latest information update:

 Adverse Weather NSW - Road / Highway closures, restrictions implemented

- Ballina and Byron -  Roads are closed between Lismore and Byron due to flooding.  Operations are focusing on the coastal areas however couriers are having to go via Ballina to get up to Byron Bay. Additional transit times are expected.  

- Casino – Roads to Casino and west are all closed due to flooding

- Lismore – Significant delays - The Depot is completing deliveries and pick ups to the accessible areas of Lismore that are safe to service.

Please note that due to staff shortages in the impacted flood regions, FedEx cannot receipt any enquiries for above locations, all available staff are focused on recovery of deliveries.  They request customers refer to FedEx track and trace; www.tnt.com.au

We will keep you informed of any further developments as they become available.

Update received 30 March 2022

 

Please be advised that due to the increasing number of Perth COVID cases and to mitigate an increased backlog TNT are turning off the ad-hoc domestic pick-ups from Perth for 4 days.
 
Key Updates:
 

  1. Turning off the ad-hoc domestic pick-ups from Perth for 4 days (Tuesday 29th March - Friday 1s April)
  2. Ex Perth Only. (Domestic only. International to be left on).

 
 
Please do not place any Domestic bookings from Perth 29th March until 1st April. Collections TNT resume from Monday 4th April.
 
TNT apologises for any inconvenience this may cause and thank you for your understanding and cooperation.

Update received 18 March 2022


The current TNT Peak Surcharge pricing for all international outbound shipments excluding the following countries will be changing;

- USA
- Canada
- Mexico
- Puerto Rico
- New Zealand
- APAC markets: Brunei, China, Fiji, Guam, Hong Kong SAR China, Indonesia, Japan, Laos, Macau SAR China, Malaysia, Myanmar, Papua New Guinea, Philippines, Singapore, South Korea, Taiwan China,  Thailand, Vietnam

Please see below;

Peak Surcharge: $3.75 minimum now decreasing to $1.80 minimum

Per Kilo pricing: $1.50 per kg now increasing to $1.80 per kg.

Unfortunately, these new rates will not be live in the system until Friday 25th March, leaving 4 days of incorrect Peak Surcharge quoting. 

We understand that some shipments may be affected by the difference in pricing in this 4 day timeframe so please advise fsc.au of any billing variances between 21-24 March.

Apologies for any inconvenience caused.

Update received 15 March 2022

  Please see latest update

        

1. AU to PNG–  Express & Economy Available (15N/15D & 48N)

2. US to AU/NZ – TNT Express only available. 500kg weight restriction

3. AU to NZ – Express Only Available (15N/15D) NO ECONOMY 

4. NZ to AU – Economy Available

5. AU – EU  (Europe) Express ONLY – NO ECONOMY (15N/15D) only 500kgs per shipper per day accepted.

6. AU – MEISA (Middle East) Express (15N/15D) 500kg weight.

7. APAC to AU/NZ  (Express Only 15D/15N only) 500kg’s per day weight restriction

8. Shanghai China East Region shipments have 300 kgs restriction. 

9. EU to AU/NZ 100kgs per shipper for 15N Express Only.

10.  AU-SIN 50kg’s per shipper per day 15N Express Only

11. AUNZ to US Express Only accepted 2000kg weight restriction

12. India to AUNZ 300kg’s per shipper per day

13. AUNZ to India no restrictions

14. AUNZ TO Shanghai CN 300 kgs per shipper per day 15n Express only.

15. AUNZ-Bangkok TH, Penang MY 300kg’s per shipper per day 15N Express Only

16. AUNZ- Bombay and Delhi 500kg’s Express Only

17. Shenzhen – AUNZ - Service suspension of outbound FedEx and TNT shipments in Shenzhen until further notice

Update received 14 March 2022

Please see below UPDATE   

1. AU to PNG–  Express & Economy Available (15N/15D & 48N)

2. US to AU/NZ – TNT Express only available. 500kg weight restriction

3. AU to NZ – Express Only Available (15N/15D) NO ECONOMY 

4. NZ to AU – Economy Available

5. AU – EU  (Europe) Express ONLY – NO ECONOMY (15N/15D) only 500kgs per shipper per day accepted.

6. AU – MEISA (Middle East) Express (15N/15D) 500kg weight.

7. APAC to AU/NZ  (Express Only 15D/15N only) 500kg’s per day weight restriction

8. Shanghai China East Region shipments have 300 kgs restriction. 

9. EU to AU/NZ 100kgs per shipper for 15N Express Only.

10. AU-SIN 100kg’s per shipper per day 15N Express Only

11. AUNZ to US Express Only accepted 2000kg weight restriction.

12. India to AUNZ 300kg’s per shipper per day

13. AUNZ to India no restrictions

14.  AUNZ TO Shanghai CN 300 kgs per shipper per day 15n Express only.

15.  AUNZ-Bangkok TH, Penang MY 300kg’s per shipper per day 15N Express Only

16. AUNZ- Bombay and Delhi 500kg’s Express Only

17. Shenzhen – AUNZ - Service suspension of outbound FedEx and TNT shipments in Shenzhen until further notice

Update received 10 March 2022

Adverse Weather NSW & QLD - Road / Highway closures, restrictions implemented   

- Redbank and Eagle Farm Depots operating  with limited staff and runs. The depot will attempt to deliver to areas that are safe to access. Clearing their backlog of freight as a priority. Adhoc and Permanent collections have recommenced.

- Gympie and Maryborough – limited staff and will attempt to deliver to areas that are safe to access.

- Lismore –Significant delays - expecting to do deliveries to very limited postcodes Thurs/Fri this week.

- Grafton– Operating at 90% of Business As Usual (BAU), outskirt areas are impacted by flood waters. 

- Coffs Harbour - Operating at 90% of BAU, outskirt areas are impacted by flood waters. 

- Wollongong - Operating at 80% of BAU, outskirt areas are impacted by flood waters. 

- Sydney - Major Road closures impacting deliveries and evacuation orders in Western Sydney - Bankstown, Camden, Liverpool, Campbelltown, Chipping Norton, Moorebank, Warwick Farm, Picnic Point, Penrith, Pleasure Point, Camden, Menangle Park, Richmond, Windsor.- Road closures on Henry Lawson Drive and Milperra Road. Northern Beaches were impacted by flooding, Operation judging accessibility today.

- Brisbane Interstate Linehaul to NSW - Pacific Highway is closed in both directions between West Ballina to Cumbalum and from Cudgera Creek to Tweed Heads. Contingency Plans in place via New England Hwy.

- Sydney & Melbourne Interstate Linehauls to QLD - Pacific Highway is closed in both directions between West Ballina to Cumbalum and from Cudgera Creek to Tweed Heads. Contingency Plans in place via New England Hwy.

- Singleton - Impacted by flooding. Service delays expected.

- Main train line is closed between Picton and Yass NSW due to flooding. Australian Rail Track Corporation (ARTC) have inspecting the stretch of track impacted and is expected to reopen on Monday 14th March. This will impact freight from Sydney to Perth by rail this week. Currently trying to source Alternate Road options between SYD / PER.

    Please note that due to staff shortages in the impacted flood regions, FedEx cannot receipt any enquiries for above locations, all available staff are focused on recovery of deliveries.  They request customers refer to FedEx track and trace; www.tnt.com.au   We will keep you informed of any further developments as they become available.

Update received 9 March 2022

 Adverse Weather NSW & QLD - Road / Highway closures, restrictions implemented

Redbank and Eagle Farm Depots operating  with limited staff and runs. The depot will attempt to deliver to areas that are safe to access. Clearing their backlog of freight as a priority. Adhoc and Permanent collections have recommenced.

Gympie and Maryborough – limited staff and will attempt to deliver to areas that are safe to access.

Lismore –Significant delays - expecting to do deliveries to very limited postcodes Thurs/Fri this week.

Grafton– Operating at 90% of Business As Usual (BAU), outskirt areas are impacted by flood waters. 

Coffs Harbour - Operating at 90% of BAU, outskirt areas are impacted by flood waters. 

Wollongong - Operating at 80% of BAU, outskirt areas are impacted by flood waters. 

Sydney - Major Road closures impacting deliveries and evacuation orders in Western Sydney - Bankstown, Camden, Liverpool, Campbelltown, Chipping Norton, Moorebank, Warwick Farm, Picnic Point, Penrith, Pleasure Point, Camden, Menangle Park, Richmond, Windsor.- Road closures on Henry Lawson Drive and Milperra Road. Northern Beaches were impacted by flooding, Operation judging accessibility today.

Brisbane Interstate Linehaul to NSW - Pacific Highway is closed in both directions between West Ballina to Cumbalum and from Cudgera Creek to Tweed Heads. Contingency Plans in place via New England Hwy.

Sydney & Melbourne Interstate Linehauls to QLD - Pacific Highway is closed in both directions between West Ballina to Cumbalum and from Cudgera Creek to Tweed Heads. Contingency Plans in place via New England Hwy.

Singleton - Impacted by flooding. Service delays expected.

Main train line is closed between Picton and Yass NSW due to flooding. Australian Rail Track Corporation (ARTC) are inspecting the stretch of track impacted and are yet to advise on any track damage or when the line will reopen. This will impact freight from Sydney to Perth by rail this week. Currently trying to source Alternate Road options between SYD / PER if available.

Please note that due to staff shortages in the impacted flood regions, FedEx cannot receipt any enquiries for above locations, all available staff are focused on recovery of deliveries.  We request customers refer to FedEx track and trace; www.tnt.com.au.

Update received 2 March 2022

** Adverse Weather NSW & QLD - Road / Highway closures, restrictions implemented**
 
- Major disruption for Brisbane, South East QLD Basin and Northern NSW Basin
- Multiple road / highway closures due to localised flooding / water on road,
- Expected depot impacts to result from late arriving linehauls, shuttles & deliveries to surrounding areas
- Alternate routes & diversions taken where possible pending safety & receding flood waters
- Contingency planning by depots & agents put in place to minimise impact on operations & network


- Redbank and Eagle Farm Depots are back operating today with limited staff and runs. The TNT depot will attempt to deliver to areas that are safe to access. However, they will be clearing their backlog of freight as a priority. Customers with a permanent collection in these areas will get a collection today.

- Gympie and Maryborough – limited staff and will attempt to deliver to areas that are safe to access.

- Toowoomba - limited staff and will attempt to deliver to areas that are safe to access.

- Maroochydore - limited staff and will attempt to deliver to areas that are safe to access.

- Gold Coast – Operating with reduced staff numbers. Will attempt to deliver to areas that are safe to access

- Lismore –Significant delays and no services until further notice

- Grafton– limited service – Significant delays and no services until further notice

- Brisbane Interstate Linehaul to NSW - Pacific Highway is closed in both directions between West Ballina to Cumbalum and from Cudgera Creek to Tweed Heads. Contingency Plans in place via new England

- Sydney & Melbourne Interstate Linehauls to QLD - Pacific Highway is closed in both directions between West Ballina to Cumbalum and from Cudgera Creek to Tweed Heads. Contingency Plans in place via new England

Please note that due to staff shortages in the impacted flood regions, FedEx cannot receipt any enquiries for above locations, all available staff are focused on recovery of deliveries.  TNT request customers refer to FedEx track and trace; www.tnt.com.au

Update received 1 March 2022

Please see latest TNT information update in reference to the Floods:
 
** Adverse Weather NSW & QLD - Road / Highway closures, restrictions implemented**
 
- Major disruption for Brisbane, South East QLD Basin and Northern NSW Basin
- Multiple road / highway closures due to localised flooding / water on road,
- Expected depot impacts to result from late arriving linehauls, shuttles & deliveries to surrounding areas
- Alternate routes & diversions taken where possible pending safety & receding flood waters
- Contingency planning by depots & agents put in place to minimise impact on operations & network


- Redbank and Eagle Farm Depots are back operating today with limited staff and runs. The depot will attempt to deliver to areas that are safe to access. However, they will be clearing their backlog of freight as a priority. Customers with a permeant collection in these areas will get a collection today.

- Gympie and Maryborough – No services until further notice

- Toowoomba - will attempt to deliver to areas that are safe to access

- Maroochydore - will attempt to deliver to areas that are safe to access

- Gold Coast – Operating with reduced staff numbers. Will attempt to deliver to areas that are safe to access

- Lismore – limited service – Significant delays and no services until further notice

- Grafton– limited service – Significant delays and no services until further notice

- Brisbane Interstate Linehaul to NSW - Pacific Highway to close from Glenugie to Ballina and further north at Byron Bay

- Sydney & Melbourne Interstate Linehauls to QLD - Multiple tours delayed due to alternate route taken as a result of flooding on Pacific HWY


Please note that due to TNT staff shortages in the impacted flood regions, FedEx cannot receipt any enquiries for above locations, all available staff are focused on recovery of deliveries. TNT request customers refer to FedEx track and trace; www.tnt.com.au

Update received 28 February 2022

Please see update for TNT below:

- Brisbane South (Redbank) and Brisbane North (Eagle Farm) Depots are closed today. As the flood waters start to recede more team members will be attending these depots today to preload freight ready for when TNT Operations can resume.

- No collections today or tomorrow for Brisbane, Toowoomba, Lismore, Grafton & Maroochydore serviced areas.

To assist, TNT request that customers hold any freight movements to these impacted areas for today and tomorrow. 

Update received 25 February 2022

Please find below update from TNT regarding Eagle Farm and Redbank Depots in Brisbane:

Brisbane North – Eagle Farm Depot  

- 28th Feb – 1st Mar.  All Domestic Adhoc collections will be disabled Please book in collections as required.

Brisbane South – Redbank Depot

- Business As Usual.

Update received 25 February 2022

1.             AU to PNG–  Express & Economy Available (15N/15D & 48N)
2.             US to AU/NZ – TNT Express only available. 500KG weight restriction
3.             AU to NZ – Express Only Available (15N/15D) NO ECONOMY 
4.             NZ to AU – Economy Available
5.             AU – EU  (Europe) Express ONLY – NO ECONOMY (15N/15D) only 2000KG per shipper per day accepted.
6.             AU – MEISA (Middle East) Express (15N/15D) 2000KG weight.
7.             APAC to AU/NZ  (Express Only 15D/15N only) 500KG per day weight restriction
8.             Shanghai China East Region shipments have 300KG restriction
9.             EU to AU/NZ 100KG per shipper for 15N Express Only
10.           AU-SIN 100KG per shipper per day 15N Express Only
11.           AUNZ to US Express Only accepted 2000KG weight restriction
12.           India to AUNZ 300KG per shipper per day
13.           AUNZ to India no restrictions
14.           AUNZ TO Shanghai CN 300KG per shipper per day 15n Express only
15.           AU-Bangkok TH, Penang MY 300KG per shipper per day 15N Express

Update received 24 February 2022

Please see latest update below from TNT:

1.             AU to PNG–  Express & Economy Available (15N/15D & 48N)
2.             US to AU/NZ – TNT Express only available. 500kg weight restriction
3.             AU to NZ – Express Only Available (15N/15D) NO ECONOMY 
4.             NZ to AU – Economy Available
5.             AU – EU  (Europe) Express ONLY – NO ECONOMY (15N/15D) only 2000kgs per shipper per day accepted.
6.             AU – MEISA (Middle East) Express (15N/15D) 2000kg weight.
7.             APAC to AU/NZ  (Express Only 15D/15N only) 500kg’s per day weight restriction
8.             Shanghai China East Region shipments have 300 kgs restriction. 
9.             EU to AU/NZ 100kgs per shipper for 15N Express Only.

10.           AU-SIN 100kg’s per shipper per day 15N Express Only
11.           AUNZ to US Express Only accepted 2000kg weight restriction.
12.           India to AUNZ 300kg’s per shipper per day
13.           AUNZ to India no restrictions
14.           AUNZ TO Shanghai CN 300 kgs per shipper per day 15n Express only.
15.           AU-Bangkok TH, Penang MY 300kg’s per shipper per day 15N Express Only

Update received 11 February 2022

Here is the latest update from FedEx Express & TNT:

Brisbane North – Eagle Farm Depot  

 - 7th Feb - 11th Feb.  All Adhoc, Permanent Domestic and International Adhoc will be collected next week. Please book in collections as required.

Brisbane South – Redbank Depot

 - 7th Feb - 11th Feb – Business As Usual.

WA Road Freight

 - WA Road Freight continues to be restricted until further notice.

Update received 7 February 2022

Rail and road service disruptions - South Australia and Northern Territory

Due to fires in Western Australia, the South Australia to Western Australia and South Australia to Northern Territory rail lines are closed. Estimated reopening of the rail lines is Thursday 17 February 2022.

Roads between South Australia to Northern Territory are open. Escort trucks are operating during day light hours only.

Road closures in north-western Australia include:

Gibbs River Road

Broome-Cape Leveque Road in both directions from Manari to Banana Wells .

The Great Northern Highway is flooded, however remains open

StarTrack Staffing impacts on transport fleet - Northern Territory

​​​​​​​Due to staffing impacts, the transport fleet in Darwin is operating at 50% capacity. Some delays are to be expected.

South Australia and Northern Territory

Steady volumes over the weekend. On Sunday, loose freight was loaded at Netley on for dispatch to Western Australia

COVID is impacting staffing across ST processing facilities. A site-by-site plan is in place to minimise any service disruptions.

Rail service disruptions to Northern Territory

Due to the ongoing impacts of flooding and rail line closures, freight ex WA, SA, VIC and TAS continues to be delayed into Darwin.

Additional road linehaul capacity to carry the freight that cannot be put on the trains.

Rain pending, the road and rail line into Darwin will be reassessed on Sunday 13 February 2022 to determine when the repairs will be completed.

The Broome to Darwin service departed Broome on Friday 4 February 2022 as scheduled.

Road service disruptions from Northern Territory

30 bulk pallets ex Melbourne/Sydney/Adelaide for Darwin are delayed and will be transported early this week.

Flooding has also caused road diversions and closures along the Stuart Highway. Trucks are detouring via Broken Hill and Dubbo with Alice Springs product coming in southbound from Darwin causing delays of a few days on items moving into the NT. This is being monitored closely.

Estimated reopening of the road is Sunday 13 February 2022​​​​​​​.

When the road reopens, there will be a backlog of freight which will impact ST operations and fleet teams. Large volumes of freight may take over two weeks to sort and clear.

The Broome to Darwin service has commenced, departing from Broome on Monday 31 January 2022. At this stage, articles for Halls Creek, Kununurra and Darwin will return to Broome.

Some freight from Melbourne will be sent to Darwin via Minchinbury and bulk freight will be sent via Brisbane.

On Tuesday 1 February 2022,  80 ULDs were allocated for Alice Springs and 120 ULDs for Darwin on trucks. The network is working to identify a list of these items so we can communicate to affected customers.

On Wednesday 2 February 2022, the delayed freight in Alice Springs were sorted. Subject to space, additional freight was transported on Friday 4 February 2022.

Loose load freight was transported through Melbourne into Sydney and bulk freight through Melbourne into Brisbane.

Freight into Perth is all clear.

Western Australia

On Thursday 3 February 2022 there was a power failure at Welshpool PUD resulting in operations being moved to Kewdale Parcel Centre and delayed delivery of 52 ULDs. Operations resumed on Friday 4th.

Rail service disruptions to Western Australia

Due to the ongoing impacts of flooding and rail line closures in Perth, the contact Centre and depots received high volumes of enquiries about the freight being held up on the trains.

At this stage, the estimated reopening of the rail line is Wednesday 16 February 2022.

When the rail line reopens, there will be a backlog of freight which will impact ST operations and fleet teams. Large volumes of freight may take over two weeks to sort and clear.

4 containers of freight have been recovered from the train and will transported via road ex Adelaide to Perth.

44 containers of Australia Post product and 53 containers of StarTrack Express product that were placed on trains from 18 - 21 January 2022 may be stranded until the line reopens.

From 21 January 2022 all items were placed on trucks and not on trains.

Freight is being transported to the Perth and Kewdale Parcel Centres by road but delays of a few days should be expected.

ST are actively seeking additional road linehaul capacity to carry the freight that cannot be put on the trains.

Road service disruptions into Western Australia

Due to road diversions, freight ex Sydney is delayed into Perth.

The Great Northern Highway re-opened on Thursday 3 February 2022.

Mail and freight services ex Broome to Derby are operating as scheduled.

The Darwin to Broome service (GX680) is scheduled to depart Darwin on Saturday 5 February 2022.

Additional road linehaul capacity is being resourced to carry the freight.

East - West rail service damage as at Thursday 24 January 2022

Victoria and Tasmania

Road service disruptions from Victoria to Western Australia

Due to significant flooding, there is extensive damage along the rail line between Adelaide and Perth. On Friday 4 February 2022, ST carried over 43 bulk and 11 mixed pallets due to capacity. The focus this week is on mixed pallets and to continue to move carried over freight the next day.

New South Wales and Australian Capital Territory

Delivery delays across Leightonfield, Strathfield, Rydalmere, Kingsgrove, Kirrawee, Taren Point, Bega, Batemans Bay, Ulladulla, Oak Flats, Wollongong, Alexandria, Frenchs Forest, New England, St Leonards, Charmhaven, Seven Hills and Castle Hill areas as well as areas of Newcastle.

Road service disruptions from New South Wales

Due to significant flooding, there is extensive damage along the rail line between Adelaide and Perth.

Carried over Freight will be transported ex Sydney last night (Monday 7 February 2022).

Freight ex Sydney is being transported directly to Darwin until further notice. This includes freight for Alice Springs.

Queensland

Delivery delays in Logan City, Bundall, Kenmore, Gladstone, Pinkenba, Staplyton and Narangba areas

On Saturday, there was a linehaul truck fire, 50km south of Rockhampton, on-route to Townsville. Approximately 1000 parcels were impacted. ST is working to identify a list of these items so we can communicate to affected customers.

StarTrack Express into Western Australia

The operational team at ST continues to manage the volumes ex Melbourne and Sydney.

The team is continuing working to secure additional capacity to clear the backlog with the intent to be at baseline today (Monday 7 February 2022).

However, there will be challenges moving large pallet despatches and there will be delays. Most Western Australia volume is transiting through either New South Wales or Victoria and linehaul capacity has been coping well.

 

Update received 7 February 2022

Due to ongoing freight backlog within TNT's Geelong Depot, please see the latest information:
 
Victoria – Geelong Depot  

7th Feb - 11th Feb.  All Domestic and International Adhoc customers collections will be disabled. TNT anticipates all Adhoc collections will resume on the 14TH Feb.
Permanent or daily customer collections will continue as normal.
Please note If the backlog clears early TNT will endeavour to switch Adhoc back on earlier.
REMAINING SERVICES
 
Special Services (next flight, local courier, taxi truck hire, mission critical and fail safe) will operate per normal and able to be utilised as an alternative service for critical movements.

Update received 7 February 2022

Please note that from today, the below weight restrictions have been lifted for TNT shipments between:

NSW, VIC and SA only

All shipments between WA, QLD, NT and TAS are still subject to the below restrictions:

Update sent 12 January regarding weight restrictions for TNT

TNT wish to constrain the freight profile for incompatible freight/freight greater than 30Kg per item and they have asked their customers to move said freight to an alternate carrier for the next 2 weeks.
 
Incompatible freight is profiled as follows:

- Any freight greater than 30kgs chargeable weight.

- Any freight that is incompatible to their Sortation process and would require manual handling. i.e greater than 120cms.

 
Please note: Pallets and skids are compatible bulk freight and will be accepted.
 
TNT are asking their customers to implement this change as soon as possible and further to TNT's request, we have updated the Webship banner to reflect the temporary restrictions.

Note:  This applies to TNT Domestic services only

 

Update received 7 February 2022

As you may be aware large parts of South Australia have received severe flooding over the last week. As a result, large sections of the railway line connecting the Eastern and Western Australia have sustained major damage and are now temporarily closed in both directions.
 
In many places, large parts of the rail are inaccessible for repair crews and structural repairs are required. TNT/FedEx anticipate that repairs will take some time to be completed.
 
As a result, Road Express service to PER/WA will be suspended effective Monday 7th of February (all shipments) until further notice.
 
Overnight Express shipments are not impacted at this stage and customers are advised to utilise their Overnight Express service as an alternative.
 
Please note that once the rail line is repaired TNT/FedEx will be working through the backlog and they anticipate an extended time frame to clear the current backlog.

Update received 1 February 2022

Please see updated information just received from TNT regarding Brisbane Basin disruptions:   Brisbane North – Eagle Farm Depot  

- 2nd Feb - Friday 4th Feb. All Adhoc and Permanent customer collections will be disabled.

- 7th Feb - 11th Feb. All Domestic Adhoc and will remain disabled next week however all Permanent Domestic and International Adhoc will be collected next week

Please note If the backlog clears early TNT will endeavour to switch Domestic Adhoc on earlier.   Brisbane South – Redbank Depot

- 2nd Feb through to Friday 4th Feb.  All Adhoc collections will be disabled from tomorrow until the end of the week.  All Daily and Permanent collections will continue as normal.

- 7th Feb - 11th Feb – Business As Usual.

  REMAINING SERVICES   Special Services (next flight, local courier, taxi truck hire, mission critical and fail safe) will operate as per normal and able to be utilised as an alternative service for critical movements.

Update received 1 February 2022

As you are likely aware, all carriers have been heavily impacted by the on-going outbreak of COVID19 in Australia.   In Brisbane, TNT are operating with a heavily reduced workforce which has placed immense pressure on their operations to clear the backlog of pending local deliveries.   As a result, TNT have provided the following updates to the Brisbane Basin:   Brisbane North – Eagle Farm Depot     All Ad Hoc and Permanent customers in the Brisbane North area from tomorrow 2nd Feb through to Friday 4th Feb and will remain disabled next week (7th - 11th Feb) for all of Brisbane. This will enable TNT to get on top of the backlog and resume all services asap.   Brisbane South – Redbank Depot   All Ad Hoc collections will be disabled from tomorrow 2nd Feb through to Friday 4th Feb and will be reassessed on Monday 5th Feb. All daily and permanent collections will continue as normal. This will enable TNT to get on top of the backlog and resume all services asap.   REMAINING SERVICES   Special Services (next flight, local courier, taxi truck hire, mission critical and fail safe) will operate as per normal and able to be utilised as an alternative service for critical movements. Please note: TNT Domestic's temporary restriction of collection and delivery of shipments >30kgs per item unless on pallet/skid as well as incompatible freight that requires manual handling now no longer applies.

 

Update received 31 January 2022

Please see latest updates below:

1.             AU to PNG–  Express & Economy Available (15N/15D & 48N)

2.             US to AU/NZ – TNT Express only available - 500KG weight restriction

3.             AU to NZ – Express Only Available (15N/15D) NO ECONOMY 

4.             NZ to AU – Economy Available

5.             AU – EU  (Europe) Express ONLY – NO ECONOMY (15N/15D) only 300KG per shipper per day accepted

6.             AU – MEISA (Middle East) Express (15N/15D) 300KG weight

7.             APAC to AU/NZ  (Express Only 15D/15N only) - 500KG per day weight restriction

8.             Shanghai China East Region shipments have 300KG restriction

9.             EU to AU/NZ 100KG per shipper for 15N Express Only.

10.           AU-SIN 500KG per shipper per day 15N Express Only

11.           AUNZ to US Express Only accepted - 200KG weight restriction

12.           India to AUNZ 300KG per shipper per day

13.           AUNZ to India - no restrictions

14.           AUNZ TO Shanghai CN 300KG per shipper per day15N Express only
 

CHINESE NEW YEAR JAN 31 TO FEB 6.  MORE INFO ON CHINA OPERATIONS SCHEDULE WILL BE SHARED ONCE AVAILABLE. EXPECT NO PICK UP AND DELIVERIES FROM JAN 31 TO FEB 6 IN CHINA.
                                                                                               

BACKLOG SITUATION

Backlog in AU to NZ – NO ECONOMY FREIGHT AVAILABLE UNTIL FURTHER NOTICE.

Peak Back log of Inbound & Outbound to/from HNL (Honolulu) and SIN (Singapore) - extended Transit times are expected.

Update received 28 January 2022

Melbourne/ Adelaide to Katherine/ Darwin/ Tennant Creek- Highway closed as a result of flooding. Awaiting Highway re-opening.

Major Rail disruption, East-West services - Due to severe flooding. The main line between Lyons & Coondambo SA are closed in both directions. Major structural damage to line, repairs scheduled for this week. Track expected to be closed until Monday 7th February. All rail units in transit to be stabilised at the closest terminal. Linehaul team working to secure extra Road Units to alleviate pressure off network.

Update received 27 January 2022

We have just been advised by TNT that there is significant backlog at their Brisbane depot and there will be a cutoff time of 10am for pickups today and tomorrow.

The postcodes affected are:

4005 - 4031

4034 - 4036    

Please note that means unless the shipment has been booked to pick up by 10am, it will not be collected until the following business day.

This is only in place for today and tomorrow.

Update received 24 January 2022

Please see latest updates below:

1.             AU to PNG–  Express & Economy Available (15N/15D & 48N)

2.             US to AU/NZ – TNT Express only available - 500KG weight restriction

3.             AU to NZ – Express Only Available (15N/15D) NO ECONOMY 

4.             NZ to AU – Economy Available

5.             AU – EU  (Europe) Express ONLY – NO ECONOMY (15N/15D) only 300KG per shipper per day accepted

6.             AU – MEISA (Middle East) Express (15N/15D) 300KG weight

7.             APAC to AU/NZ  (Express Only 15D/15N only) - 100KG per day weight restriction

8.             Shanghai China East Region shipments have 300KG restriction

9.             EU to AU/NZ 100KG per shipper for 15N Express Only.

10.           AU-SIN 100KG per shipper per day 15N Express Only

11.           AUNZ to US Express Only accepted - 200KG weight restriction

12.           India to AUNZ 300KG per shipper per day

13.           AUNZ to India - no restrictions

14.           AUNZ TO Shanghai CN 300KG per shipper per day15N Express only  

CHINESE NEW YEAR JAN 31 TO FEB 6.  MORE INFO ON CHINA OPERATIONS SCHEDULE WILL BE SHARED ONCE AVAILABLE. EXPECT NO PICK UP AND DELIVERIES FROM JAN 31 TO FEB 6 IN CHINA.                                                                                                

BACKLOG SITUATION

Backlog in AU to NZ – NO ECONOMY FREIGHT AVAILABLE UNTIL FURTHER NOTICE.

Peak Back log of Inbound & Outbound to/from HNL (Honolulu) and SIN (Singapore) - extended Transit times are expected.

Update received 21 January 2022

Please see latest updates below:

1.             AU to PNG–  Express & Economy Available (15N/15D & 48N)

2.             US to AU/NZ – TNT Express only available - 300KG weight restriction

3.             AU to NZ – Express Only Available (15N/15D) NO ECONOMY 

4.             NZ to AU – Economy Available

5.             AU – EU  (Europe) Express ONLY – NO ECONOMY (15N/15D) only 300KG per shipper per day accepted

6.             AU – MEISA (Middle East) Express (15N/15D) 300KG weight

7.             APAC to AU/NZ  (Express Only 15D/15N only) - back to normal service weight restriction of 500KG

8.             Shanghai China East Region shipments have 300KG restriction

9.             EU to AU/NZ 100KG per shipper for 15N Express Only.

10.           AU-SIN 100KG per shipper per day 15N Express Only

11.           AUNZ to US Express Only accepted - 200KG weight restriction

12.           India to AUNZ 300KG per shipper per day

13.           AUNZ to India - no restrictions

14.           AUNZ TO Shanghai CN 300KG per shipper per day15n Express only

                                                                                                    

BACKLOG SITUATION

Backlog in AU to NZ – NO ECONOMY FREIGHT AVAILABLE UNTIL FURTHER NOTICE.

Peak Back log of Inbound & Outbound to/from HNL (Honolulu) and SIN (Singapore) - extended Transit times are expected.

Update received 17 January 2022

Please see latest updates below:

1.             AU to PNG–  Express & Economy Available (15N/15D & 48N)

2.             US to AU/NZ – TNT Express only available - 300kg weight restriction

3.             AU to NZ – Express Only Available (15N/15D) NO ECONOMY 

4.             NZ to AU – Economy Available

5.             AU – EU  (Europe) Express ONLY – NO ECONOMY (15N/15D) only 300kgs per shipper per day accepted

6.             AU – MEISA (Middle East) Express (15N/15D) 300kg weight

7.             APAC to AU/NZ  (Express Only 15D/15N only) 300kg Express only

8.             Shanghai China East Region shipments have 300kg restriction

9.             EU to AU/NZ 100kgs per shipper for 15N Express Only.

10.           AU-SIN 100kg’s per shipper per day 15N Express Only

11.           AUNZ to US Express Only accepted - 200kg weight restriction

12.           India to AUNZ 300kg per shipper per day

13.           AUNZ to India - no restrictions

14.           AUNZ TO Shanghai CN 300kg per shipper per day15n Express only

BACKLOG SITUATION

Backlog in AU to NZ – NO ECONOMY FREIGHT AVAILABLE UNTIL FURTHER NOTICE.

Peak Back log of Inbound & Outbound to/from HNL (Honolulu) and SIN (Singapore) - extended Transit times are expected.

Update received 17 January 2022

As a result of the ongoing COVID outbreak in Australia, particularly in New South Wales, Victoria and Queensland, TNT are experiencing major impacts on their work force and therefore service levels and wait times on calls to call centres.   The recent surge in COVID cases means more people are sick and/or in isolation, and as a result, TNT are forced to operate with a significantly reduced workforce.   TNT are implementing the necessary measures and actions to ensure they can provide customers with the level of service expectations whilst continuing to operate safely. These actions include:  

- Extended Domestic transit times will be implemented from Monday 17th, and will apply for at least one week (subject to review). These extensions are as follows:

Road Express - an additional 2 days

Priority Domestic Express - an additional day.  Please note perishable medical will be exempt from this extension.

  TNT apologise for any disruption this will cause and thank you for your support and understanding.   We will advise any further updates as they become available.  

Update received 12 January 2022

TNT wish to constrain the freight profile for incompatible freight/freight greater than 30Kg per item and they have asked their customers to move said freight to an alternate carrier for the next 2 weeks.
 
Incompatible freight is profiled as follows:

- Any freight greater than 30kgs chargeable weight.

- Any freight that is incompatible to their Sortation process and would require manual handling. i.e greater than 120cms.

 
Please note: Pallets and skids are compatible bulk freight and will be accepted.
 
TNT are asking their customers to implement this change as soon as possible and further to TNT's request, we have updated the Webship banner to reflect the temporary restrictions.

Note:  This applies to TNT Domestic services only

Update received 12 January 2022

1.             AU to PNG–  Express & Economy Available (15N/15D & 48N)

2.             US to AU/NZ – TNT Express only available. 300kg weight restriction

3.             AU/NZ – Express Only Available (15N/15D) NO ECONOMY 

4.             NZ/AU – Economy Available

5.             AU – EU  (Europe) Express ONLY – NO ECONOMY (15N/15D) only
                300kgs per shipper per day accepted

6.             AU – MEISA (Middle East) Express (15N/15D) 300kg weight

7.             APAC to AU/NZ  (Express Only 15D/15N only) 300kg Express only

8.             Shanghai China East Region shipments have 300 kg restriction

9.             EU to AU/NZ 100kgs per shipper for 15N Express Only

10.           AU-SIN 100kg’s per shipper per day 15N Express Only

11.           AUNZ to US Express Only accepted 300kg weight restriction

12.           India to AUNZ 300kg’s per shipper per day

13.           AUNZ to India no restrictions

14.           AUNZ TO Shanghai CN 300 kgs per shipper per day 15n Express only.                                                                                                                   

BACKLOG SITUATION

Backlog in AU to NZ – NO ECONOMY FREIGHT AVAILABLE UNTIL FURTHER NOTICE.

Peak backlog of Inbound & Outbound to/from HNL (Honolulu) and SIN (Singapore) - extended Transit times are expected.

Update received 20 December 2021

Listed below are the updated rates effective early 2022 received last week and now in the process of being updated in XMS (please note that there are still some Accessorial Rates yet to be received).

Fedex NZ

  • 4.9% increase as of 3rd Jan
  • New surcharges - see links below

https://www.fedex.com/en-nz/shipping/surcharges.html

https://www.fedex.com/en-nz/shipping/surcharges/other-surcharges.html

TNT International:

  • 4.9% increase on the 3rd January
  • Reviewing the Surcharges – attached surcharge list

TNT Additional Charges and Services file attached - Refer to All Franchise email "Carrier Rate Updates 2022"

TNT Domestic:

  • 4.30% increase on the 3rd January
  • Pending new surcharge list not yet received

 

Update received 7 December 2021

TNT International

Fedex/TNT have delays in both Singapore and Hong Kong due to heavy volume and are working through them as quickly as possible.

INBOUND TO AU/NZ

APAC to AUNZ 
300 kgs per shipper per day IP/IPD/IPF/15n (HKG to AUNZ 200 kgs 15N)  

NZ TO AU 
NO RESTRICTIONS (BAU) for both FDX and TNT
  
US to AU/NZ
Express (IP/IPF/IPD) and economy (IE) and 15N acceptable.
  
EUROPE /MEIA TO AU/NZ  
Purple EUROPE to AU  -    only Free flow up to 100 kgs IP/IPD per shipper
Orange EUROPE to AU -   15D/15N up to 100 kgs per shipper

Update received 7 April 2021

TNT International

1. APAC (Inc AU) - Worldwide (Including Intra- Asia and SIN):  Accepts Express shipments only - 300kg weight limit per consignment

2. Worldwide - APAC (excluding Intra-Asia): Express shipments only

3. AU - PNG: Express & Economy Available. No weight restrictions

4. US - AU / NZ: Express & Economy Available. Weight Restriction lifted (However still subject to Origin Control)

5. AU - NZ: Express & Economy Available Weight Restriction lifted

6. AU - EU (Europe) - Express ONLY – NO ECONOMY – 1000kg weight limit per shipper per day. Please contact FSC if you need a quote

7. AU - MEISA (Middle East): Express ONLY – NO ECONOMY – 300kg weight limit per consignment. Please contact FSC if you need a quote

8. APAC - AU / NZ: TNT Express only - Weigh restriction lifted. No pallets. 

9. From China East, China South, Hong Kong and Singapore to AU/NZ:  Weight restriction lifted, Express shipments only.

10. EU - AU / NZ: 100kg weight limit per consignment, Express shipments only.

11. Due to the continuation of industrial action Italy, FedEx Express and TNT are currently experiencing service disruptions both Domestically and International.

12. AU - US: Express shipments only. 1000kg weight limit per shipper per day.

Currently there is a backlog in Singapore, it is recommended now not to send any heavy weight unless we have approval. Please send quotes to fsc.au@inxpress.com.

Update received 1 April 2021

TNT International

1. APAC (Inc AU) – Worldwide (Including Intra- Asia and SIN):  Accept Express service only – Weight limit of 300KG 

2. Worldwide to APAC (excluding Intra-Asia): Express Service only 

3. AU to PNG– Express & Economy Available 

4. US to AU/NZ –. Express & Economy are both available -  Weight Restriction lifted (However still subject to Origin Control)

5. AU to NZ – Express & Economy Available – No weight restriction

6. AU – EU  (Europe) Express service only – No weight restriction 

7. AU – MEISA (Middle East) Express service only – Weight limit of 300kg   

8. APAC to AU/NZ  Express service only – no weight restrictions – no pallets

9. From China East, China South, Hong Kong and Singapore to AU/NZ:  Express service only – weight restriction lifted  

10. EU to AU/NZ Express service only – 100 KG per shipper

11. Due to the continuation of industrial action Italy, FedEx Express and TNT are currently experiencing service disruptions both Domestically and International.

12. AU - US:  Express service only – Max weight per shipper daily 1000KGS

Currently there is a backlog in Singapore, it is recommended now not to send any heavy weight unless we have approval. Please send quotes to fsc.au@inxpress.com.

Update received 1 March 2021

TNT International

1. APAC (Inc AU) - Worldwide (Including Intra- Asia and SIN):  Accepts Express shipments only

2. Worldwide - APAC (excluding Intra-Asia): Express shipments only

3. AU - PNG: Express & Economy Available. No weight restrictions

4. US - AU / NZ: Express & Economy Available. Weight Restriction lifted (However still subject to Origin Control)

5. AU - NZ: Express & Economy Available Weight Restriction lifted

6. AU - EU (Europe) - Express ONLY – NO ECONOMY – 300kg weight limit per consignment. Please contact FSC if you need a quote

7. AU - MEISA (Middle East): Express ONLY – NO ECONOMY – 300kg weight limit per consignment. Please contact FSC if you need a quote

8. APAC - AU / NZ: TNT Express only - Weigh restriction lifted.

9. From China East, China South, Hong Kong and Singapore to AU/NZ:  Weight restriction lifted, Express shipments only.

10. EU - AU / NZ: 100kg weight limit per consignment, Express shipments only.

11. Due to the continuation of industrial action Italy, FedEx Express and TNT are currently experiencing service disruptions both Domestically and International.

12. AU - US: Express shipments only. Weight restriction lifted.

 

Update received 18 February 2021

TNT International

1. APAC (Inc AU) - Worldwide (Including Intra- Asia and SIN):  Accepts Express shipments only

2. Worldwide - APAC (excluding Intra-Asia): Express shipments only

3. AU - PNG: Express & Economy Available. No weight restrictions

4. CN - AU: PPE shipments TNT - Please check with Customs for latest Commodity Updates for PPE.

5. US - AU / NZ: Express & Economy Available. Weight Restriction lifted (However still subject to Origin Control)

6. AU - NZ: Express & Economy Available Weight Restriction lifted

7. AU - EU (Europe) - Express ONLY – NO ECONOMY – 300kg weight limit per consignment. Please contact FSC if you need a quote

8. AU - MEISA (Middle East): Express ONLY – NO ECONOMY – 300kg weight limit per consignment. Please contact FSC if you need a quote

9. APAC - AU / NZ: TNT Express only - 100kg weight limit per consignment.

10. From China East, China South, Hong Kong and Singapore to AU/NZ:  Weight restriction lifted, Express shipments only.

11. EU - AU / NZ: 100kgs per shipment, Express shipments only

12. Due to the continuation of industrial action Italy, FedEx Express and TNT are currently experiencing service disruptions both Domestically and International.

13. AU - US: 300kg weight limit per consignment. NO PALLETS, Express shipments only.

Update received 15 January 2021

TNT International

1. APAC (Inc AU) - Worldwide (Including Intra- Asia and SIN):  Accepts Express shipments only

2. Worldwide - APAC (excluding Intra-Asia): Express shipments only

3. AU - PNG: Express & Economy Available. No weight restrictions

4. CN - AU: PPE shipments TNT - Please check with Customs for latest Commodity Updates for PPE.

5. US - AU / NZ: Express & Economy Available. Weight Restriction lifted (However still subject to Origin Control)

6. AU - NZ: Express & Economy Available. Weight Restriction lifted

7. AU - EU (Europe) - Express ONLY – NO ECONOMY – 300kg weight limit per consignment. Please contact FSC if you need a quote

8. AU - MEISA (Middle East): Express ONLY – NO ECONOMY – 300kg weight limit per consignment. Please contact FSC if you need a quote

9. APAC - AU / NZ: TNT Express only - 300kg weight limit per consignment.

10. From China East, China South, Hong Kong and Singapore to AU/NZ:  Weight restriction lifted, Express shipments only.

11. EU - AU / NZ: 100kg weight limit per consignment, Express shipments only

Update received 2 December 2020

TNT International

1. APAC (Inc AU) - Worldwide (Including Intra- Asia and SIN):  Accepts Express shipments only

2. Worldwide - APAC (excluding Intra-Asia): Express shipments only per consignee – Please contact FSC if you need a quote

3. AU - PNG: Express & Economy Available. No weight restrictions

4. CN - AU: PPE shipments TNT - Please check with Customs for latest Commodity Updates for PPE.

5. US - AU / NZ: Express & Economy Available. Weight Restriction lifted (However still subject to Origin Control)

6. AU - NZ: Express & Economy Available Weight Restriction lifted

7. AU - EU (Europe) - Express ONLY – NO ECONOMY – 300kg weight limit per consignment. Please contact FSC if you need a quote

8. AU - MEISA (Middle East): Express ONLY – NO ECONOMY – 300kg weight limit per consignment. Please contact FSC if you need a quote

9. APAC - AU / NZ: TNT Express only

10. From China East, China South, Hong Kong and Singapore to AU/NZ:  Weight restriction lifted, Express only

11. EU - AU / NZ: 100kgs per shipment, Express shipments only

Update received 30 November 2020

TNT International

1. APAC (Inc AU) - Worldwide (Including Intra- Asia and SIN):  Accepts Express shipments only

2. Worldwide - APAC (excluding Intra-Asia): Express shipments only per consignee – Please contact FSC if you need a quote

3. AU - PNG: Express & Economy Available. No weight restrictions

4. CN - AU: PPE shipments TNT - Please check with Customs for latest Commodity Updates for PPE.

5. US - AU / NZ: Express & Economy Available. Weight Restriction lifted (However still subject to Origin Control)

6. AU - NZ: Express & Economy Available Weight Restriction lifted

7. AU - EU (Europe) - Express ONLY – NO ECONOMY – 300kg weight limit per consignment. Please contact FSC if you need a quote

8. AU - MEISA (Middle East): Express ONLY – NO ECONOMY – please contact FSC if you need a quote

9. APAC - AU / NZ: TNT Express only

10. From China East, China South, Hong Kong and Singapore to AU/NZ:  Weight restriction lifted, Express only

11. EU - AU / NZ: 100kgs per shipment, Express shipments only

Update received 10 November 2020

TNT International

1. APAC (Inc AU) - Worldwide (Including Intra- Asia and SIN):  Accepts Express shipments only

2. Worldwide - APAC (excluding Intra-Asia): Express shipments only per consignee – Please contact FSC if you need a quote

3. AU - PNG: Express & Economy Available. No weight restrictions

4. CN - AU: PPE shipments TNT - Please check with Customs for latest Commodity Updates for PPE.

5. US - AU / NZ: Express & Economy Available Weight Restriction lifted (However still subject to Origin Control)

6. AU - NZ: Express & Economy Available Weight Restriction lifted

7. AU - EU / MEISA (Europe & Middle East): Express ONLY – NO ECONOMY – please contact FSC if you need a quote

8. APAC - AU / NZ: TNT Express only

9. From China East, China South, Hong Kong and Singapore to AU/NZ:  Weight restriction lifted, Express only

10. EU - AU / NZ: 100 kgs per shipment, Express shipments only

Update received 6 October 2020

TNT International

1. APAC (Inc AU) - Worldwide (Including Intra-Asia and SIN): Accepts Express shipments only (300kg weight limit per consignee applies)

2. CN/HK - Worldwide (including Intra-Asia and AU/NZ): Express service only, weight restrictions have been lifted

3. Worldwide - APAC (excluding Intra-Asia): Express shipments only available. Please contact FSC if you require a quote

4. AU - PNG: Express & Economy available and weight restriction lifted - Please remember that to book economy for this service to contact the FSC

5. CN - AU: Booking control for PPE shipments, TNT will only accept up to 50kg per AWB. Due to Embargo of PPE in HKG Air Cargo quotes are available through the FSC.

6. US - AU/NZ: Express & Economy available and weight restriction lifted - However, still subject to Origin Control

7. AU - NZ: Express & Economy available and weight restrictions have been lifted

8. AU - EU/MESA (Middle East): Express shipments only available. Please contact FSC if you require a quote

9. APAC - AU/NZ: Express service only, weight restrictions have been lifted

10. From China East, China South, Hong Kong and Singapore to AU/NZ: Express service only, weight restrictions have been lifted

11. EU - AU/NZ: Accepts Express shipments only (100kg weight limit per consignee applies) 

Update received 25 September 2020

TNT International

1. APAC (Inc AU) - Worldwide (Including Intra-Asia and SIN): Accepts Express shipments only (300kg weight limit per consignee applies)

2. CN/HK - Worldwide (including Intra-Asia and AU/NZ): Accepts Express shipments only (300kg weight limit per consignee applies)

3. Worldwide - APAC (excluding Intra-Asia): Express shipments only available. Please contact FSC if you require a quote

4. AU - PNG: Express & Economy available and weight restriction lifted - Please remember that to book economy for this service to contact the FSC

5. CN - AU: Booking control for PPE shipments, TNT will only accept up to 50kg per AWB. Due to Embargo of PPE in HKG Air Cargo quotes are available through the FSC.

6. US - AU/NZ: Express & Economy available and weight restriction lifted - However, still subject to Origin Control

7. AU - NZ: Express & Economy available and weight restrictions have been lifted

8. AU - EU/MESA (Middle East): Express shipments only available. Please contact FSC if you require a quote

9. APAC - AU/NZ: Express service only, weight restrictions have been lifted

10. From China East, China South, Hong Kong and Singapore to AU/NZ: Express service only, weight restrictions have been lifted

11. EU - AU/NZ: Accepts Express shipments only (100kg weight limit per consignee applies) 

Update received 17 September 2020

TNT International

1.             APAC (Inc AU) – Worldwide (Including Intra- Asia and SIN):  Express service only available – 300KG per consignee

2.             CN/HK - Worldwide (including Intra-Asia and AU/NZ): Express service only – 300KG

3.             Worldwide to APAC (excluding Intra-Asia): Express service only

4.             AU to PNG–  Express & Economy Available – normal weight limits

5.             CN to AU -  booking control for PPE shipments TNT will only accept up to 50kg per AWB – Due to Embargo of PPE in HKG Air Cargo quotes are available via FSC.

6.             US to AU/NZ –. Weight has increased to 300KG per shipper – Express service only

7.             AU to NZ – Express & Economy Available – normal weight limits

8.             AU -NZ (AKL)  Express & Economy Available – normal weight limits

9.           APAC to AU / NZ Express Available – normal weight limits

10.           From China East, China South, Hong Kong and Singapore to AU/NZ:  Express Available – normal weight limits

11.          EU to AU/NZ Weight limit has decreased to 100KGS – Express services only

Update received 9 September 2020

TNT International

1. APAC (Inc AU) - Worldwide (Including Intra-Asia and SIN): Accepts Express shipments only (300kg weight limit per consignee applies)

2. CN/HK - Worldwide (including Intra-Asia and AU/NZ): Accepts Express shipments only (300kg weight limit per consignee applies)

3. Worldwide - APAC (excluding Intra-Asia): Express shipments only available. Please contact FSC if you require a quote

4. AU - PNG: Express & Economy available and weight restriction lifted - Please remember that to book economy for this service to contact the FSC

5. CN - AU: Booking control for PPE shipments, TNT will only accept up to 50kg per AWB. Due to Embargo of PPE in HKG Air Cargo quotes are available through the FSC.

6. US - AU/NZ: Accepts Express shipments only (300kg weight limit per consignee applies) 

7. AU - NZ: Express & Economy available and weight restrictions have been lifted

8. AU - NZ (AKL): Express & Economy available and weight restrictions have been lifted

9. APAC - AU/NZ: Express service only, weight restrictions have been lifted

10. From China East, China South, Hong Kong and Singapore to AU/NZ: Express service only, weight restrictions have been lifted

11. EU - AU/NZ: Accepts Express shipments only (300kg weight limit per consignee applies) 
 

Update received 7 September 2020

TNT International

1. APAC (Inc AU) - Worldwide (Including Intra-Asia and SIN): Accepts Express shipments only (300kg weight limit per consignee applies)

2. CN/HK - Worldwide (including Intra-Asia and AU/NZ): Accepts Express shipments only (300kg weight limit per consignee applies)

3. Worldwide - APAC (excluding Intra-Asia): Express shipments only available. Please contact FSC if you require a quote

4. AU - PNG: Express & Economy available and weight restriction lifted - Please remember that to book economy for this service to contact the FSC

5. CN - AU: Booking control for PPE shipments, TNT will only accept up to 50kg per AWB. Due to Embargo of PPE in HKG Air Cargo quotes are available through the FSC.

6. AU/NZ - Italy: Due to a back log of freight, expect delays

7. US/EU - AU: Accepts Express shipments only (100kg weight limit per consignee applies), this lane is still experiencing backlogs, additional flights have been added to try and clear the back logs.

8. AU - NZ: Express & Economy available and weight restrictions have been lifted

9. AU - NZ (AKL): Express & Economy available and weight restrictions have been lifted

10. APAC - AU/NZ: Express service only, weight restrictions have been lifted

11. From China East, China South, Hong Kong and Singapore to AU/NZ: Express service only, weight restrictions have been lifted

Update received 3 September 2020

TNT International

1. APAC (Inc AU) - Worldwide (Including Intra-Asia and SIN): Accepts Express shipments only (300kg weight limit per consignee applies)

2. CN/HK - Worldwide (including Intra-Asia and AU/NZ): Accepts Express shipments only (300kg weight limit per consignee applies)

3. Worldwide - APAC (excluding Intra-Asia): Express shipments only available. Please contact FSC if you require a quote

4. AU - PNG: Express & Economy available and weight restriction lifted - Please remember that to book economy for this service to contact the FSC

5. CN - AU: Booking control for PPE shipments, TNT will only accept up to 50kg per AWB. Due to Embargo of PPE in HKG Air Cargo quotes are available through the FSC.

6. AU/NZ - Italy: Due to a back log of freight, expect delays

7. US/EU - AU: Accepts Express shipments only (100kg weight limit per consignee applies), this lane is still experiencing backlogs, additional flights have been added to try and clear the back logs.

8. AU - NZ: Express & Economy available and weight restrictions have been lifted

9. AU - NZ (AKL): Express & Economy available and weight restrictions have been lifted

10. APAC - AU/NZ: Express service only, 300kg per shipment

11. From China East, China South, Hong Kong and Singapore to AU/NZ: Express service only, 300kg per shipment 

Update received 12 August 2020

TNT International

Please see the below lanes that are currently available for TNT International.

1.             APAC (Inc AU) – Worldwide (Including Intra- Asia and SIN): Accept Express shipments only – 300KG per consignee

2.             CN/HK - Worldwide (including Intra-Asia and AU/NZ): Accept up to 300kg Express

3.             Worldwide to APAC (excluding Intra-Asia): Express shipments only

4.             AU to PNG–  Economy & Express Available

5.             CN to AU -  booking control for PPE shipments TNT will only accept up to 100 kg per AWB

6.             AU/NZ to Italy - expect delays until further notice.

7.             US / EU to AU – there are backlogs and an additional flight is added to try and clear the backlogs. Only Express 15n is being accepted. No economy will travel to backlogs are cleared

8.             AU to NZ– Express Available only , Maximum weight 100kg’s per shipment

9.           AU -NZ (AKL)  Last night the PM announced 4 cases of community transmission have appeared in AKL. As a result, AKL will revert to Level 3 lockdown effective 12pm today (in 3 hrs) until at least 11.59pm Friday night. TNT does not have the ability to hold freight in NZ. Please ensure Franchisees cease shipping freight until restrictions are lifted.

10.         Effective tomorrow Inbound APAC to AU / NZ for TNT and FedEx is 100kgs per shipment

Update received 10 August 2020

TNT International

Please see the below lanes that are currently available for TNT International.

1. APAC (Inc AU) – Worldwide (Including Intra- Asia and SIN): Express services only with a 300KG weight limit per consignee

2. CN/HK - Worldwide (including Intra-Asia and AU/NZ): Accept up to 300kg Express service only

3. Worldwide to APAC (excluding Intra-Asia): Express shipments only

4. AU to PNG – Economy and Express services are available

5. CN to AU - booking control for PPE shipments TNT will only accept over 100 kg per AWB

6. EU to AU/NZ - Weight restrictions applied to TNT Economy shipments due to limited capacity inbound, can offer Economy however at Express pricing.

7. AU/NZ to Italy - expect delays until further notice.

8. US to AU – there are backlogs and an additional flight is added to try and clear the backlogs. TNT have advised that Economy freight is still available at the moment, but to avoid if possible. This is because this freight will not be prioritized in the backlog and will be delayed. TNT will not be offering any spot rates for this service till the back log is cleared.

9. AU to NZ– Economy & Express Available Maximum weight limited has now been reinstated to 300kg’s per shipment

Update received 7 August 2020

TNT International

Please see the below lanes that are currently available for TNT International.

1.             APAC (Inc AU) – Worldwide (Including Intra- Asia and SIN):  Accept Express shipments 300kg weight limit per consignee applies)

2.             CN/HK - Worldwide (including Intra-Asia and AU/NZ): Accept up to 300kg

3.             Worldwide to APAC (excluding Intra-Asia): Express shipments only per consignee – Please Engage the FSC if further support is require

4.             AU to NZ & PNG–  Economy & Express Available

5.             CN to AU -  booking control for PPE shipments TNT will only accept over 100 kg per AWB

6.             EU to AU/NZ - Weight restrictions applied to TNT Economy shipments due to limited capacity inbound, can offer Economy however at Express pricing. Please work directly with the FSC for further information

7.             AU/NZ to Italy - expect delays until further notice.

8.      US to AU – there are backlogs and an additional flight is added to try and clear the backlogs. Please avoid selling and booking Economy Freight at the moment.  Quote Desk will not be offering Economy Freight spot rates US-AU until the backlogs clear-up.

Update received 5 August 2020

TNT International

 

Please see the below lanes that are currently available for TNT International.

 

1.             APAC (Inc AU) – Worldwide (Including Intra- Asia, PNG, SIN):  Accept Express only shipment per consignee (300kg weight limit has been removed)

2.             CN/HK - Worldwide (including Intra-Asia and AU/NZ): Accept up to 300kg Express only

3.             Worldwide to APAC (excluding Intra-Asia): Express shipment only per consignee (300kg weight limit has been removed)

4.             AU to NZ -Economy & Express Available

5.             CN to AU -  booking control for PPE shipments TNT will only accept over 100 kg per AWB

6.             EU to AU/NZ - Weight restrictions applied to TNT Economy shipments due to limited capacity inbound, can offer Economy however at Express pricing. Please work directly with the FSC team for quotes

7.             AU/NZ to Italy - expect delays until further notice.

 

Update received 3 August 2020

TNT Domestic Security Surcharge
 
We have received notification that TNT Domestic will be increasing their security surcharge from 2.5% to 9.4%.

The uplift in this fee is being applied across all TNT customers and is the direct result of increases in operational costs, resulting from well-publicised security screening legislation that requires all items moving via airfreight to be scanned before being loaded onto the aircraft.

This surcharge will come into effect on 16th August 2020, and will impact the following services:

  • 9:00 Express
  • 10:00 Express
  • 12:00 Express
  • Overnight
  • Time critical services

Update received 3 June 2020

  • APAC (Inc AU) – Worldwide (Including Intra- Asia):  Accept Express shipment per consignee (300kg weight limit has been removed)
  • CN/HK - Worldwide (including Intra-Asia and AU/NZ): Accept up to 300kg Express
  • Worldwide to APAC (excluding Intra-Asia): Express & Economy shipment per consignee (300kg weight limit has been removed) – Please Engage FSC for any support required for these shipments
  • AU to NZ & PNG & SIN –  Economy & Express Available
  • CN to AU -  booking control for PPE shipments TNT will only accept over 100 kg per AWB
  • EU to AU/NZ - Weight restrictions applied to TNT Economy shipments due to limited capacity inbound, can offer Economy however at Express pricing. Please work directly with the fsc in regards to this
  • AU/NZ to Italy - FedEx and TNT Economy Services temporary suspended until further notice. Express, IP is still moving, however will be impact with transit delays

 

Update received 13 May 2020

 

  • APAC (Inc AU) - Worldwide (including Intra-Asia): Accept Express Shipments Only shipment per consignee (300kg weight limit has been removed)
  • CN/HK - Worldwide (including Intra-Asia): Accept Express Shipments only 100KG per shipper per day - (Reduced from 300kg to 100kg)
  • Worldwide to APAC (excluding Intra-Asia): Express & Economy shipment per consignee (300kg weight limit has been removed) 
  • AU to NZ & PNG & SIN –  Economy & Express Available
  • CN to AU -  booking control for PPE shipments TNT will only accept over 100 kg per AWB
  • EU to AU/NZ - We have been advised this morning there will be weight restrictions applied to TNT Economy shipments due to limited capacity inbound, details of this change will be sent through today when received by TNT EU. Please work directly with the fsc until we have been made aware of the changes

Update received 30 April 2020

Please note the business has temporarily removed Economy Service CN – Worldwide (Inc AU)

  1. APAC (Inc AU) - Worldwide (including Intra-Asia): Accept Express) shipment per consignee (300kg weight limit has been removed)

  2. CN to Worldwide (Inc AU) : Express shipment per consignee (300kg weight limit has been removed)

  3. Worldwide to APAC (excluding Intra-Asia): Express & Economy shipment per consignee (300kg weight limit has been removed) –AU to NZ & PNG & SIN –  Economy & Express Available

  4. CN to AU -  booking control for PPE shipments TNT will only accept over 100 kg per AWB

Update received 29 April 2020

Please note the business has temporarily removed Economy Service CN – Worldwide (Inc AU)

  1. APAC (Inc AU) - Worldwide (including Intra-Asia): Accept Express shipment per consignee (300kg weight limit has been removed)

  2. CN to Worldwide (Inc AU) : Express shipment per consignee (300kg weight limit has been removed)

  3. Worldwide to APAC Express shipment per consignee (300kg weight limit has been removed)

  4. AU to NZ & PNG – BAU Economy & Express Available

  5. CN to AU -  booking control for PPE shipments TNT will only accept over 100 kg per AWB

Update received 28 April 2020

Please see below update regarding International Suspension / Restriction.

APAC (Inc AU) - Worldwide (including Intra-Asia): Accept Express (300kg weight limit has been removed)

CN to Worldwide (Inc AU) : Express and Economy service now fully available

CN to AU booking control for PPE shipments ONLY TNT will only accept over 100 kg per AWB

Worldwide to APAC (excluding Intra-Asia): Economy & Express  (300kg weight limit has been removed)

AU to NZ & PNG – Back to business as usual, both Economy and Express

 

Please note that Intra Asia are shipments done within the Asian countries. These would be classed as third party shipments

Update received 21 April 2020

TNT SHIPPING WEIGHT RESTRICTION RELAXATION

Pleased to advise that affective from today Economy Express shipments are switched back on for shipments from Worldwide – APAC. Worldwide to APAC (Including AU) accept 300kg per consignee per day.

See below table for Express & Economy service options available for customers to ship.

Update received 21 April 2020

The ABF has put out a Customs Notice Amendment - Export control on goods essential to controlling and preventing the spread of COVID-19 - reference 2020/15 (refer weblink below).

Can you please ensure your Franchisees are aware of the below.

https://www.abf.gov.au/help-and-support-subsite/CustomsNotices/2020-15.pdf

The Amendment prohibits the export of the following goods for the period that the Biosecurity (Human Biosecurity Emergency) (Human Coronavirus with Pandemic Potential) Declaration 2020 is in force:

  • personal protective equipment in the form of disposable face masks, disposable gloves, disposable gowns, protective eye wear in the form of goggles, glasses or visors, which can be worn by individuals to limit the transmission of organisms; and
  • alcohol wipes and hand sanitizer.

 

The export prohibition does not apply when the goods are exported in the following circumstances:

  • for personal use by a passenger or crew member in their accompanied personal or household effects;
  • by a person to a relative of the person, for the relative’s personal use;
  • by a humanitarian organisation for non-commercial purposes;
  • by an Australian manufacturer of the goods; or
  • by a person who exported those types of goods in the course of their ordinary business, and is registered for Australian Goods and Services Tax and has an Australian Business Number.

Update received 7 April 2020

TNT International Update

TNT have today advised there are new limit’s as follows:

  • ex-China to Worldwide (including AU) - 50 kgs express per shipper per day.
  • For example, 10 x 5kg shipments to multiple destinations or 1 x 50kg shipment to one location will meet the daily limit.

Update received 2 April 2020

TEMPORARY SURCHARGE ON ALL TNT INTERNATIONAL SHIPMENTS

 

TNT is an essential business keeping commerce moving and delivering critical relief during the COVID-19 crisis. We are still delivering for you as the applicable regulations allow despite local restrictions in various parts of the world. ​

 

These restrictions are disrupting the global supply chain and our costs have gone up in the new operating conditions. To continue providing our customers with the best possible service during this time, we are implementing a temporary surcharge on all TNT international shipments beginning April 6, 2020.

 

Effective date

Impacted shipments

Surcharge per kg (in AUD)

April 6, 2020

Outbound from Mainland China to the rest of the world

$1.50 per kg*

Intra-APAC

$1.50 per kg*

All international shipments except for above

$0.35 per kg*

* Minimum of AU$1.50 per shipment applies, regardless of the origin market.

 

  • APAC markets: Australia; Mainland China; Hong Kong SAR China; Indonesia; Japan; Korea; Malaysia; New Zealand; Philippines, Singapore; Taiwan China; Thailand and Vietnam

Update received 31 March 2020

TNT Economy Services: Effective Immediately all Economy services for both OUTBOUND and INBOUND are temporarily suspended. Currently excludes New Zealand and PNG Economy services.

TNT Express Services:  Effective Immediately all Express shipments for both INBOUND and OUTBOUND are to be maximum of 100kg’s. Any shipment over 100kg’s will need to submitted for a pricing request.

Customer Messaging: If you have require a quote for an international shipment over 100kg;s with TNT please contact you local Freight Consultant.

Franchisee messaging, for any customer shipment over 100kg’s with TNT you will need to explore DHL / UPS or request ICS pricing from TNT.

Update received 26 March 2020

As the impact from COVID-19 continues to spread across the globe, our state and national governments are issuing work and travel restrictions on a daily basis, which are impacting our ability to meet some of our service commitments.

As a result, we will be suspending Express service downgrade credits for our 9:00 Express, 10:00 Express, 12:00 Express and Overnight Express TNT Domestic services, effective immediately until further notice.

As an essential transportation service provider, we will continue operating as government restrictions and regulations allow. We recognise and appreciate the crucial role we play in the global supply chain and connecting the world during this critical time. We remain focused on serving our customers and providing relief supplies to areas that need it the most.

Any issue with shipments before the 24th credits can be submitted for and will be viewed as per normal.

Update received 23 March 2020

While we regularly disinfect the equipment used to make deliveries, to further prevent the spread of COVID-19, effective 19 March 2020 we have implemented a temporary, non-contact delivery process. The new process is as follows:

 

  • The driver / courier will maintain social distancing while attending to a delivery
  • They will request the recipient for their name and record it and that will be considered as the proof of delivery (The recipient is not required to sign on the screen of the equipment).
  • The driver / courier will hand over the parcel or leave it for the customer to pick up
  • If no one is available to receive the delivery they will follow the standard process

Update received 20 March 2020

Flight cancellations of several passenger and cargo airlines is creating a very tight capacity environment for China outbound shipments.

FedEx continues to serve the market and is committed to helping our customers. We are adding as much capacity as possible however we have to limit volume acceptance till the situation normalized.

Please see latest service updated information below and please refer to the FedEx website below for the latest updates.

 

China – Australia Import TNT Economy and Express 100kg (per shipper and per day) limit Import AU

 

TNT Express Customer Service 13 11 50

 

Further information is available at the link below.

https://www.fedex.com/en-au/coronavirus.html