For all Carrier Updates visit the relevant carrier page below:
TNT / FedEx
Australia Post / Startrack
With the ‘Social Distancing’ measures, what should we do when receiving / signing for deliveries?
All InXpress carrier partners have now implemented the change to support "social distancing" and minimise to risk to our customers and staff.
Effective immediately, drivers will no longer be required to ask for signatures and will instead ask for and record the surname of the customer and record their signatures as "COV" or “CV”.
Furthermore, if you use Australia Post on a regular basis for your deliveries, please be aware that The Self Service Terminals at Post Offices will be temporarily unavailable to ensure customers and staff keep a safe distance from one another.
What precautions is InXpress taking with their staff regarding COVID-19?
At present, InXpress is “Business As Usual” but we continue to monitor the situation on a daily and hourly basis. To date, the following protocols have been implemented:
No international travel is to be undertaken
All company conferences have been delayed or cancelled
Any employees who have previously travelled outside of Australia, or been in contact with a person suspected to have coronavirus must self-quarantine for 14 days
Where employees (or their family members they have immediate contact with) have symptoms they will not be joining us in the office, they will follow instructions to be tested and until cleared to return physically to work, will remain at home
We are introducing additional hygiene measures within the office including provision of hand sanitiser and an enhanced working space cleaning policy for all staff and visitors
We are advising staff to avoid meetings face-to-face where possible and to instead utilise skype/other video or audio for meetings
We have developed a ‘Work From Home’ Emergency Contingency Plan that will be implemented in the event that it deemed necessary.
Please note that all our usual admin capabilities (e.g. phone, email, proposal and costing generation, invoicing etc) will remain fully operational, even as we revert to remote working ourselves.
Government Business Stimulus Package
Since 12 March 2020, the Australian Government has announced several stimulus and relief packages, designed to sustain small businesses through the coronavirus (COVID-19) pandemic and keep employees in work. The government has stated that the measures are temporary, targeted and scalable.
To find out more visit https://www.ato.gov.au/General/COVID-19
If you have a business and require any advice or assistance with regard to the Government Stimulus package, you can visit https://www.shoeboxbooks.com.au/
click here to make an appointment to speak with a Shoebox Consultant
Other useful Links related to COVID-19
For further information and regular updates, please refer to the Australian Government Heath Department:
The Australian Government Department of Health has produced a factsheet on environmental cleaning and disinfection principles for COVID-19, which is available to view at
For Qantas Updates:
For World Health Organisation updates, visit: